E-Learning Infrastructure - Video Asst.Prof.Dr.Surasak Mungsing

Building Blocks of an E-Learning Infrastructure Josh Bersin Vice President, Product Management

Why is E-Learning Hot? Rapid Uptake Predicted for E-Learning Source: IDC

Corporate Applications for E-Learning

Dramatic Shift from the Classroom Source: IDC: Business Skills Training and Education Market, May 2000

Better, faster cheaper

The Challenges of E-Learning Today

E-Learning is a Portal Solution

e-Learning Technologies and Infrastructure Video-conferencing technology Streaming audio and video Redundant storage space High-bandwidth required to broadcast courses over the Web Computer-based-training (CBT) Interactive educational software presented on floppy disks and CDs Allows students to take a self-paced course in any number of subjects Since no downloading is necessary, bandwidth is not a concern with CBT courses

e-Learning Technologies and Infrastructure Web-based-training developers must consider that their courses will be used on varying operating systems and platforms Cross-platform Products are accessible by many different operating systems Asynchronous courses Can be taken any time, are self-paced and will not have the benefit of a live instructor Courses must minimize student confusion by providing a basic interface and clear, concise content Students should have the ability to communicate with each other using chat programs and message boards

e-Learning Technologies and Infrastructure Storage space is a major concern for e-learning vendors Each course requires a database of information that can be downloaded by the students Audio and video require additional server space Synchronous courses Occurring in real time Audio and video with live instructors will require even more resources to ensure that systems function properly when the courses are delivered Learning Management Systems (LMS) A database which can be accessed by employees and students, providing course outlines, explanations, pre- requisite information and courses

The Learning Environment Integrated Components Syllabus Glossary Help Classmates Tutors / Experts FAQs Discussion Simulations References Assessments Audio Video Bookmarking

Branded Portal and Courses Your Learning Portal Logos, Colors Course Catalog Registration Content Marketing Feedback Tutors

Tracking and Reporting Bookmarking by Page Track Progress Learners Themselves Managers Executives Enterprise Reporting AICC Specification Open 3rd Party Content Level 1, 2, 3

Fundamental Building Blocks

Management Infrastructure Registration Enrollment Scheduling Dynamic Catalog Integration with HR and Financial Systems Skills Management

Technology Infrastructure Scalability Thousands of Users, very long login times Complex objects – graphics, video, text Availability Learning is “optional” – people will drop out Frequent off-hours usage Customers and Partners expect availability Feature Rich Synchronous and Asynchronous Learning Virtual Classroom Technology is here

Fundamental Building Blocks

Content Development Environment Less than 1% of the e-learning content needed is available today Dropout rates can be very high, so you must be aware of … Instructional Design Issues Technology and performance issues The right content type for the right audience

Content Development Methodology Define Design Develop Produce Publish Deploy Portal-Enable Maintain

The Total Solution

E-Learning and Knowledge Management

Household sector Issues Dial-up modems significant constraint ADSL and Cable modem still very scarce Households with high-speed Web access and plug- ins better off than at work Issue: Accessing learning materials on corporate intranet--security issues Many companies improving workers’ home office infrastructure

Enterprise eLearning Issues Bandwidth: Serious problem? Hosting: Increasingly popular “pain relief” eLearning in Value Chain: New complexities? Content: Make or buy—infrastructure implications?

Physical Infrastructure

Q&A

Video Contents What video format to use? Flash Video Format (FLV) Windows Media - WMV Format

How Video Players “got dead” unwilling to wait for video to download before it played developers and designers move toward the Flash Player and Flash Video Flash player is installed on a higher percentage of end user computers than any other video format Flash still enjoys the best overall support

Consistent Playback Flash video format works well across PCs, Macs, Linux, etc. Flash handles variable connection speeds pretty well Flash plays well across varied platforms

Better "Streaming" Flash video format is very good at playing as it streams down additional content WMV Format, Quicktime and Real either require a streaming server to achieve the effect or do not do as good of a job Flash video format provides some very nice features for overlays and interactivity

A practical guide to creating learning videos In a learning context, video provides a compelling means for conveying content, particularly real-life action and interactions with people

Gone are the days when, to shoot a video, you depended on the services of a full crew and expensive equipment

The same applies to the post-production process

Basic of Video production pre-production: planning, scripting and choosing your camera production: shooting a skills demonstration, a piece to camera, an interview, a lecture/presentation, an acted sequence, an animation – and when to admit defeat and bring in the experts post-production: editing; adding titles, music and graphics; exporting / sharing

Prepare a script or storyboard video requires narration or acted dialogue

Deciding what equipment you will need

Production Professional recording Doing-it-yourself

The interview Your simplest option is to set up the camera on a tripod and leave it with interviewer and interviewee in shot An over-the-shoulder shot establishes the scene

Distribution Camtasia Studio Keeping it simple Converting to Flash Exporting to video Camtasia Studio

Q&A