Strengths Time between sessions (Schedule @ a glance) Times of specific sessions (Schedule @ a glance) Analyzing advertisements

Results (Arrival Time) Biggest problem: Difficulty finding location, date and time of presentations Flaw in test: letting the user give up on task (session time)

Results (Specific info) Finding info on a specific presentation: time and name of presenter. User stated multiple times that she… “found the time of the presentation, but could not find the names of the presenters associated with the presentation." Sessions listed with presenters make it easier to find times

Results (Lunch) Difficulty finding the main spot for lunch Didn’t see any other options listed besides ‘lunch on your own’ Colors and hierarchy allow for clearer options. Lunch is on a separate page, making it easy to find and preventing it from getting lost among the sessions

Results (re-ordering mixed-up file) The user noted the lack of page numbers Used sessions to re-order the document Never used the mobile version as a reference User was not confident in her ability to re-organize the document accurately Added page numbers and session info to every page Note: No page numbers or session info on this page