Learning Objectives Demonstrate warm and friendly communication with every guest Flex your service style to accommodate every type of guest: New to Aveda In a hurry Browsing Direct-request Birthday/sample Build long-lasting rapport with every guest
Aveda Service Cycle
7 35 58
Practice performing the connect service behaviors with a partner.
Aveda Guests
New to Aveda
Guest in a Hurry
Browsing
Direct Request
Birthday/Sample
Above & Beyond
Flex Your Service Style Demonstration and Practice
Test your memory
Knowledge Check
Action Plan