Lifesize® Technical Update

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Presentation transcript:

Lifesize® Technical Update June 2018

Review of the May call New and upcoming items Streaming enabled on partner accounts (25 viewers) Hard stop of 10 hours removed from partner accounts Removed caveat of registered user needing to be present in VMR’s on partner demo accounts New Outlook plug in released automatically updates and can now start a call from plug in Cisco address books now provided with third party registration. Far end camera control added to new apps Chrome extension update available for Share enhancements (requires permissions verification) Direct media customer beta starting soon Old” app end of support May, 31 2018 (new app will support far end camera control before then) Infocomm 2018 – booth N2434 – announcing: Lifesize Share Lifesize Dash Hot words Advance end of sale notification for the following: Videocenter and 3350 server Lifesize Core and Room based plans Icon Flex Phone, second generation Mobile clients released to production (IOS and Android) New desktop launcher for IE 11 and Edge to use thick app (IE 11 plug in to be retired soon) Trials now have streaming enabled by default streaming 2 new Stevie awards: Best New B2B Cloud Service and Best New B2B Product  GDPR is now live – account change requests need to originate from customer (not Lifesize or partner) Icon troubleshooting guide available soon © 2017 Lifesize, Inc. All rights reserved. – CONFIDENTIAL

© 2017 Lifesize, Inc. All rights reserved. – CONFIDENTIAL

Lifesize Share Present from any laptop or smartphone Use any room display Directly connect to any video conferencing system Quickly change presenters to keep your meeting moving forward Guests can easily connect and share without special downloads Ultrasonic x PIN-based pairing for securing presentations Share your screen — presentations, documents and more Share online media — video and audio — without compromising quality Upload and share documents from the Lifesize Share itself Automatic software updates Account management for control of all of the Lifesize Share devices on your network © 2017 Lifesize, Inc. All rights reserved. – CONFIDENTIAL

Product Details Ports What’s in the box HDMI Out Ethernet Power port 4x USB 2.0 ports (Future use) 3.5 Audio Output What’s in the box Lifesize Share device Power supply Ethernet cable HDMI cable Regulatory Document Quick Reference Card © 2018 Lifesize, Inc. All rights reserved.

Lifesize Share Centralized portal for accessing all Shares in your company © 2017 Lifesize, Inc. All rights reserved. – CONFIDENTIAL

Lifesize Share Centralized portal for accessing all Shares in your company Edit the device name visible by users and admins Manage the PIN-based pairing Enable internal Wireless Access Point AP – Web Only – Allows access to LS Share and Internet (Prevent RFC 1918 private addresses access from LS Share AP) AP – Open – Allows access to LS Share, customer LAN and Internet AP – Share Only – Allows access to LS Share only Client – LS Share connects as a Wireless client to the LAN AP © 2017 Lifesize, Inc. All rights reserved. – CONFIDENTIAL

It’s Easy to Share Select a device Decide what to share © 2018 Lifesize, Inc. All rights reserved.

Lifesize Share Chrome browser & Lifesize extension required © 2017 Lifesize, Inc. All rights reserved. – CONFIDENTIAL

Lifesize Share Supported format: MP4 files (through URLs) Supported sites: You Tube and Vimeo © 2017 Lifesize, Inc. All rights reserved. – CONFIDENTIAL

Lifesize Share Supported file formats: PPT, PDF, JPG, PNG, MP4 © 2017 Lifesize, Inc. All rights reserved. – CONFIDENTIAL

© 2018 Lifesize, Inc. All rights reserved. Troubleshooting On initial setup, if you are not being prompted to follow on screen instructions for registration, ensure that you are getting link activity on the Ethernet port; ensure that your HDMI cable is firmly seated in the Icon/Monitor and in the Lifesize Share If Lifesize Share device is not showing up in the device list, make sure that you have completed set up by following the on screen prompts If you are unable to log into your Lifesize Share Portal, first verify that you are using the correct credentials; this portal is different from the Lifesize Cloud Portal (no SSO, possibly different local credentials.) Second you can attempt to recover the password with the “Forgot your password?” link

Things to Remember On Mobile, you can stream video or share a file from your mobile phone, but you cannot share your screen. The ultrasonic technology uses a laptop’s microphone to audibly connect. A tone is sent from the in-room speakers and automatically detects the computer that wants to share. If the ultrasonic tone is not detected, a passcode will be provided. Lifesize Share supports major browsers (Google Chrome™, Internet Explorer® 11, Microsoft® Edge, Safari®), but Chrome will provide the best performance. Screen sharing is only available from Chrome with the Lifesize Chrome Extension, found here; sharing a file or streaming video is available on all supported browsers. Lifesize Phone/Phone-HD do not support Ultrasonic Pairing Multiple users can queue-up to share, the current presenter has to stop their presentation first before the new presenter, can begin. © 2018 Lifesize, Inc. All rights reserved.

Things to Remember Continued The Lifesize Share Admin Console is separate from the Lifesize Cloud Management Portal Currently there is only one Admin account, there are no Super Users © 2018 Lifesize, Inc. All rights reserved.

Useful URLs https://www.lifesize.com/en/share-help/admin https://www.lifesize.com/en/share-help/admin#Wireless https://www.lifesize.com/en/app-help/admin/getting-started/open-ports © 2018 Lifesize, Inc. All rights reserved.

Questions? © 2017 Lifesize, Inc. All rights reserved. – CONFIDENTIAL

Thanks! Hope to see you next month. © 2017 Lifesize, Inc. All rights reserved. – CONFIDENTIAL