Planning and Decision Making

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Presentation transcript:

Planning and Decision Making Week 3 Sung Jae Park, Ph.D.

Definitions An effort to develop decisions and actions in order to guide what an organization does and why it does it Committing library and information center resources based upon the best possible knowledge of the future Requirements Systematically organizing the effort needed to use these resources Measuring the results of planning decisions through systematic feedback

Benefits of Planning Giving direction Redressing impact of change Minimizing waste and redundancy Setting standards used in controlling

Planning Models Issue-based strategic planning Self-organizing planning Alignment modeling and organic modeling Scenario planning

Management by Objectives (MBO) Merging organizational goals and objectives with the personal ones of individuals working in the organization Participative management Benefits Clarifying responsibilities Strengthening planning and control Establishing better relationship between supervisors and other staff members

MBO

Total Quality Management (TQM) Improving quality in service Key concepts The need to focus on the customer in the development of products and the delivery of services The need to be constantly aware of process both in development and delivery, and vigilant for opportunities for improvement

Decision Making

Steps in the Decision Making Process

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