Public Private Partnership Mechanism for E-government development in Russia Evgeny Styrin, Ph.D. Senior Researcher, Andrey Zhulin Director Government Activity Analysis Center, Institute for Public and Municipal Administration, State University Higher School of Economics SWEG 2011, Feb 7-8, 2011, Tampere Finland

Presentation Plan Some words about Russian Federation E-government context and development Key E-Government elements (perspectives in ) Discussion questions Center for Government Activity Analysis, HSE, Moscow, Russia -

Some words about Russia The biggest territory 17 mln. sq. km. Population 143 mln. people 83 regions Federal, regional and local level of governance Administrative reform in 2004 to Center for Government Activity Analysis, HSE, Moscow, Russia -

4 Levels of eGovernment. Russias experience Local Regional Central Regional Local eGov Center for Government Activity Analysis, HSE, Moscow, Russia -

5 E-government IT-investment structure in Russia G2GG2BG2C 60%20% High priority in development Things started to change!! Center for Government Activity Analysis, HSE, Moscow, Russia -

Federal Program Electronic Russia Started in 2002 and will last up to 2010 Main target is Complex, efficient and effective modernization of the Russian State and societys activities based on ICT Key players – Ministry of Economic Development and Ministry of InfoCommunications and Media Pilot projects and ICT infrastructure 6 Center for Government Activity Analysis, HSE, Moscow, Russia -

E-Russia Governance structure 5 coordinators including Ministry of Economic Development and Ministry of Media and Communication CIO Council (representatives from each Ministry – responsible for ICT) – low effectiveness, conflicts of interests E-gov department in Government apparatus Presidents Council on Information Society-10 working groups on e-government + Expert group -> working out new initiatives (Heads of the groups - 9 Ministers and Governor of Moscow) Center for Government Activity Analysis, HSE, Moscow, Russia -

Pilot projects ( ) Geographical Information Systems (GIS) Electronic Document Management Systems (EDMS) One Stop Shop portals E-procurement systems Decision Support Systems (DSS) Joint Records Management Systems (dwelling register, registry office, land register, etc. ) 8 Center for Government Activity Analysis, HSE, Moscow, Russia -

Pilot projects ( ) How to use the results Some projects failed No experience and knowledge transfers Law constraints Federal Program Information Society ( ) Center for Government Activity Analysis, HSE, Moscow, Russia -

Federal E-services Portal – Center for Government Activity Analysis, HSE, Moscow, Russia -

Benchmarking E-readiness in Russia 11 IndicatorPosition in 2005 Position in 2008 Position in 2010 Integral e- government development index UN Leveraging E-government at a Time of Financial and Economic Crisis 2010, UN E-gov Survey 2008, UN Global E-gov Readiness report 2005 Center for Government Activity Analysis, HSE, Moscow, Russia -

Key E-government Elements Federal Government ? ? ? ?= Public Private Partnership Regional Governments

Rostelecom - Initial Data and Documents Federal Government Order October 15 th, р – JSC ROSTELECOM – exclusive contractor on e-government infrastructure exploitation – National e-government Operator Federal Government Order August 26 th, р – JSC Rostelecom – exclusive contractor on e-government infrastrucutre creation and development (FP E-Russia) : E-government Telecommunication Infrastructure The certifying centers network (e-signatures) Public access infrastructure to information about Federal Authorities activities in electronic form E-services provision Call centers National Information System «Governance» E-government elements expertise Federal Program E-Russia, regional and agency program implementation and management system ICT usage planning and monitoring system in Authorities activities Center for Government Activity Analysis, HSE, Moscow, Russia -

E-government infrastructure architecture by JSC Rostelecom Consolidated infrastructure JSC «ROSTELECOM» Federal Agencies Rostelecom Regional and Municpal Agencies Center Branches Citizens Businesses Universal electronic card Digital signature Call centers Public Access Centers PCs Mobile Devices TV Regional IS Territorial Information System Record Management System Federal Agency System MFC Interagency communication environment Normative base information system Federal and Consolidated Registers Federal e-services portal Authentification and Identification System Payment Gateway Federal Segment Regional segments Regional IS

Regional Authorities Interaction with Rostelecom 51% of the stock belongs to National Holding SvyazInvest (75% of the stock belongs to Government) 49% of the stocks are on a free market Before November 1, 2010 Russian regional authorities could choose their own e-government infrastructure operator After November 1, 2010 Rostelecom is appointed by default as the only e-government infrastructure operator in the region High prices for regional authorities (lack of competition) Lack of knowledge about specific needs in a region Lack of general methodology (standards of inclusion, unification) Center for Government Activity Analysis, HSE, Moscow, Russia -

JSC Universal Electronic Card E-card issuer, operator and coordinator (Federal Law 210 About public and municipal services provision, Government Order 1344 p) Interaction with regional organizations responsible for citizens e- card project; Creating and managing the joined register containing records about e-cards issued (includes regions) Creating and managing the joined register for federal, regional and municipal applications residing on e-card; January 1, 2012 г. E-cards issuance to citizens who applied January 1, E-cards issuance for citizens who didnt apply but didnt reject e-card usage JSC UEC has three stakeholders (three banks): Sberbank (34%); UralSib (33%), Ak Bars (33%) Scheme of e-card issuance Printed at THE FEDERAL STATE UNITARY ENTERPRISE "GOSZNAK Personalized by Federal JSC E-card Added applications by regional E-card companies Center for Government Activity Analysis, HSE, Moscow, Russia -

E-government development process management hierarchy Federal Board for ICT enactment in regions and municipalities Federal Ministry of Infocommunication Federal JSC E-card Regional Company E- card ROSTELECOM Regional e- government infrastructure operator Regional Company E- card Regional E-card Companies

Medical Application Medication supply control, benefits control, visits to the doctor control Transport Application Payment in transport, expenses control Social security application Personal account info, Management company choice, Pension cofinancing from Government, additiional financial suppport. Bank Application Payments, account info Tax Application Payments and info Discount Application Discounts in social trade networks Regional e-card pilot project example Center for Government Activity Analysis, HSE, Moscow, Russia -

Ideological Problems for Federal JSC E-card JSC E-card – is in banking cloud (Ministry of Economy) JSC E-card – is responsible for interagency information sharing environment (Infocomm Ministry) JSC E-card is a card issuer and owner, federal applications issuer (Tax, Migration, Pension Fund IDs for citizens) Part of applications should be commercial bringing profits to stakeholders Methodological support from Federal JSC E-card to Regional e-card issuers Rules definition for banks and regional authorities E-card is a means of access to public e-services VS e- passport (need to change the whole classifiers system in all authorities which require citizens passport, issued not for free) VS Both

PPP-opportunities By applications which can be profitable to business – transport, discounts By payments – banks which can issue e- card as a part of salary projects Establish regional E-card company as owned by bank and regional authority Issue as many cards as possible (cheaper) Establish integration between e-gov infrastructure operators (Rostelecom) and regional E-card companies

More questions on collaboration What is the time of cards issuance, reissuance including cases of cards loss? Who owns the card – Federal JSC E-card or Regional JSC E-card or Banks Should Regional E-card company be owned by regional authorities and/or banks (who shares costs of building e-card infrastructure)?. Conflicts resolution between regional and federal JSC E-card- lack of recommendations Conflict between multi issuance and getting profits To issue a card costs up to 30 USD (depends on a region)

National Payment System (NPS) Does Russia need it? (Visa, Mastercard already exists) Federal Law Project (Russian Parliament - Duma) – under discussion Definition of NPS Definition of key NPS elements and components (e-money system, e-money system operator, operation center, payment agent, etc) Who is going to be a key operator of NPS? Rules for credit organizations to join the NPS Center for Government Activity Analysis, HSE, Moscow, Russia -

Discussion questions Do we need to separate ID-card and digital signature technology for citizens identification? ID-card is a passport or means of access to public and municipal e-services? What structure or sturctures should own and manage e-cards? What e-card applications are profitable for private investments and partnerships? Do we need separate payment system or use existing one?

Thank you for attention!!!! Evgeny Styrin Ph.D.