GEELONG - MEMBER CONSULTATION FORUM 5 March 2018 Summary

Overview of Session GMHBA Stadium, 370 Moorabool St, South Geelong 5.30pm Board members: Peter Wilson, Robyn Erskine Registered: 25 Attended: 21 Divisional Council: Opened by: Brent Szalay Topics discussed Communication between the local Geelong branch and local members The impact of centralising delivery of member services, and reduction in budget Decision making powers of the Geelong Branch Damage to the brand as a result of the events of 2017, and how this can be repaired Various election models for Board appointments Brand marketing, including sponsorship of the Australian Open Diversity of the board, including representation of academics Director remuneration The Quality Review program Support for Public Practitioners

Summary of discussion CPA members asked over 25 questions of the two Board members in attendance, Peter Wilson and Robyn Erskine. Members also addressed each others’ concerns and questions. The main concerns expressed by members in attendance were: The members of the Geelong branch felt limited in their ability to communicate effectively with their local members, while following privacy principles The reduction in resources and centralisation of service delivery has meant that the Geelong branch does not have enough control over local activity. In particular, the event cancellations are frustrating for members. The breakdown in trust between the board and members, and that the action is required this year to rebuild this trust The damage to the brand resulting from the events of 2017, and the personal impact of this on members. The discussion also covered: Board appointments and alternative direct election models Board remuneration and the approach the new Board has taken to identify a more appropriate benchmark, this was broadly supported Marketing and the value of marketing at events such as the Australian Open Public Practitioners and the availability of resources to support Public Practitioners Quality Review program and concerns about the quality of the program Role of academics - the current board does not include an academic, and CPA Australia should rebuild ties with academic institutions

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