5 GEARS CONNECTIVITY LEADER ESSENTIAL Welcome to the Leader Essentials Series - today we are looking at the art of Connectivity - Why some succeed and others disconnect. As always our goal is applied leadership learning - there are insights available today that will change the way you lead in every area of your life.

THE CORE IQ COMPETENCY EQ CONNECTIVITY PQ SELF-AWARENESS THE CORE © GiANT WORLDWIDE, Source: Inspired by Travis Bradberry & Jean Greaves, Emotional Intelligence 2.0

THE GEARS © GiANT WORLDWIDE

THE GEARS 5TH GEAR 4TH GEAR Focus Mode - Task-Centered, fully focused and moving quickly 5TH GEAR Task Mode - Multi-tasking; working hard in various ways 4TH GEAR Walk through the 5 forward gears, using the vocabulary on the slide. Important to stress that all 5 are healthy gears when used well, the art is knowing how to choose the right gear at the right time and none of us are naturally good at doing it in every Circle of Influence (move to next slide) Social Mode - Present with people and can shift up or down easily 3RD GEAR Connect Mode - Being present with family or friends without work 2ND GEAR Responsive Mode Backing Up or apologizing when necessary R Recharge Mode - Personal recharge, completely unplugged 1ST GEAR © GiANT WORLDWIDE

FIVE CIRCLES OF INFLUENCE INTENTIONAL ACCIDENTAL © GiANT WORLDWIDE

5th GEAR As the presenter share the order of your gears, it will make sense now they have heard your story. I’m 4,5,1,3,2 - take time to explain how you reached that conclusion and get one other member of the team to share theirs. (Ideally someone with a different wiring!). Ask everyone to reflect on their own leadership and rank their comfort with each gear. Make sure they write it down, it makes everyone engage. Then ask them to get into 2’s or 3’s and share with each other their gear preferences. This makes it real, it earths it in their own experience. It also gives everyone a break from listening to the presenter which is hugely important in social space. FOCUS MODE

4th GEAR As the presenter share the order of your gears, it will make sense now they have heard your story. I’m 4,5,1,3,2 - take time to explain how you reached that conclusion and get one other member of the team to share theirs. (Ideally someone with a different wiring!). Ask everyone to reflect on their own leadership and rank their comfort with each gear. Make sure they write it down, it makes everyone engage. Then ask them to get into 2’s or 3’s and share with each other their gear preferences. This makes it real, it earths it in their own experience. It also gives everyone a break from listening to the presenter which is hugely important in social space. TASK MODE

3rd GEAR As the presenter share the order of your gears, it will make sense now they have heard your story. I’m 4,5,1,3,2 - take time to explain how you reached that conclusion and get one other member of the team to share theirs. (Ideally someone with a different wiring!). Ask everyone to reflect on their own leadership and rank their comfort with each gear. Make sure they write it down, it makes everyone engage. Then ask them to get into 2’s or 3’s and share with each other their gear preferences. This makes it real, it earths it in their own experience. It also gives everyone a break from listening to the presenter which is hugely important in social space. SOCIAL MODE

2nd GEAR As the presenter share the order of your gears, it will make sense now they have heard your story. I’m 4,5,1,3,2 - take time to explain how you reached that conclusion and get one other member of the team to share theirs. (Ideally someone with a different wiring!). Ask everyone to reflect on their own leadership and rank their comfort with each gear. Make sure they write it down, it makes everyone engage. Then ask them to get into 2’s or 3’s and share with each other their gear preferences. This makes it real, it earths it in their own experience. It also gives everyone a break from listening to the presenter which is hugely important in social space. CONNECT MODE

1st GEAR As the presenter share the order of your gears, it will make sense now they have heard your story. I’m 4,5,1,3,2 - take time to explain how you reached that conclusion and get one other member of the team to share theirs. (Ideally someone with a different wiring!). Ask everyone to reflect on their own leadership and rank their comfort with each gear. Make sure they write it down, it makes everyone engage. Then ask them to get into 2’s or 3’s and share with each other their gear preferences. This makes it real, it earths it in their own experience. It also gives everyone a break from listening to the presenter which is hugely important in social space. RECHARGE MODE

WHAT IS YOUR GEAR ORDER? Important to understand that we are now talking about unhealthy gears. The most common are getting stuck in work mode - 4 and 5. Workaholism is getting stuck in 4 and 5, driven by either a need to achieve (Thinkers) and fear of not doing enough or letting people down (Feelers). Burnout is unhealthy 1st gear, it’s where we suffer breakdown emotionally and physically. We are not recharging, we have crashed and just don’t want to engage with anyone or anything. 3rd gear and 2nd gear are not really stress gears, they are only accessed in health. Share your own experience using the vocabulary / get other team members to do the same, invite feedback from the room where people are prepared to share their story.

THE GEARS 5TH GEAR 4TH GEAR Focus Mode - Task-Centered, fully focused and moving quickly 5TH GEAR Task Mode - Multi-tasking; working hard in various ways 4TH GEAR Walk through the 5 forward gears, using the vocabulary on the slide. Important to stress that all 5 are healthy gears when used well, the art is knowing how to choose the right gear at the right time and none of us are naturally good at doing it in every Circle of Influence (move to next slide) Social Mode - Present with people and can shift up or down easily 3RD GEAR Connect Mode - Being present with family or friends without work 2ND GEAR Responsive Mode Backing Up or apologizing when necessary R Recharge Mode - Personal recharge, completely unplugged 1ST GEAR © GiANT WORLDWIDE

WHAT ARE YOUR STRESS GEARS? Important to understand that we are now talking about unhealthy gears. The most common are getting stuck in work mode - 4 and 5. Workaholism is getting stuck in 4 and 5, driven by either a need to achieve (Thinkers) and fear of not doing enough or letting people down (Feelers). Burnout is unhealthy 1st gear, it’s where we suffer breakdown emotionally and physically. We are not recharging, we have crashed and just don’t want to engage with anyone or anything. 3rd gear and 2nd gear are not really stress gears, they are only accessed in health. Share your own experience using the vocabulary / get other team members to do the same, invite feedback from the room where people are prepared to share their story.

WHAT ARE THE GEAR TENDENCIES OF THOSE IN YOUR LIFE? Share personal stories about the gear tendencies of your spouse, business partner. Ask the room to think through the gear tendencies of those closest to them.

REVERSE RESPONSIVE MODE As the presenter share the order of your gears, it will make sense now they have heard your story. I’m 4,5,1,3,2 - take time to explain how you reached that conclusion and get one other member of the team to share theirs. (Ideally someone with a different wiring!). Ask everyone to reflect on their own leadership and rank their comfort with each gear. Make sure they write it down, it makes everyone engage. Then ask them to get into 2’s or 3’s and share with each other their gear preferences. This makes it real, it earths it in their own experience. It also gives everyone a break from listening to the presenter which is hugely important in social space. RESPONSIVE MODE

THE GEARS 5TH GEAR 4TH GEAR Focus Mode - Task-Centered, fully focused and moving quickly 5TH GEAR Task Mode - Multi-tasking; working hard in various ways 4TH GEAR Walk through the 5 forward gears, using the vocabulary on the slide. Important to stress that all 5 are healthy gears when used well, the art is knowing how to choose the right gear at the right time and none of us are naturally good at doing it in every Circle of Influence (move to next slide) Social Mode - Present with people and can shift up or down easily 3RD GEAR Connect Mode - Being present with family or friends without work 2ND GEAR Responsive Mode Backing Up or apologizing when necessary R Recharge Mode - Personal recharge, completely unplugged 1ST GEAR © GiANT WORLDWIDE

Learn to Connect in the Right SPACE IN THE RIGHT WAY KNOW YOUR Setting Learn to Connect in the Right SPACE IN THE RIGHT WAY

6AM - Wake 1st & 2nd gear 7AM - Drive 8AM - Work 1st gear 12PM - Lunch MASTER YOUR SETTING 6AM - Wake 7AM - Drive 8AM - Work 12PM - Lunch 1PM - Work 5PM - Drive 6PM - Dinner 8PM - Family/Personal 11PM - Sleep 1st & 2nd gear 1st gear 4th & 5th gear 3rd gear (maybe 4th or 1st) 1) Transitions are called Neutral - it’s an intentional decision to change gears. We don't connect because we don't choose the right gear at the right time! 2) Neutral Language - Gears are objective not subjective! It creates a context for healthy conversation. Rather than saying you’re always working! Your spouse can say honey we are in 2nd gear!! 3) Use Trigger Points allow us to be "Intentional not Accidental” i) Homecoming? What happens to your cell phone when you get home?? What do your children experience? Is it the “stiff arm” as you finish the call or arms wide open, hey Daddy’s home! Choose a spot 5 minutes from home, end conversations transition into 2nd Gear! When you make the shift see what happens in your family.  ii) How do you prepare for a meeting at 4pm on your schedule? Are you still completing emails? (I’ll be with you soon!). Set your alarm for 3.58pm and transition into 3rd gear"Great leaders are Intentional not Accidental"  Your influence goes up when you win in the transitions. Use personal stories to bring this to life, make sure the team in the room have their stories ready to share. 4th & 5th gear 1st & 4th gear 3rd & 2nd gear 1st, 2nd & 3rd gear 1st gear

CONNECTING WELL Space Optimum Size Primary Purpose Intimate 2 - 3 Accountability Personal 6 - 12 Apprenticeship Social 20 - 50 Training Public 70+ Teaching RELATIONAL AND INFORMAL Walk through the content of the slide and explain the challenge of connecting effectively in each space and each Circle of Influence. There are a lot of variables at play and it requires conscious competence! None of us are naturally good at connecting in all 4 Spaces, we all have preferences related to our personality. You can’t use your preferred style of communication in every space, it leads to disconnection. Share your own space preferences - where do yo find it easiest to connect? Explain why, bring the slide to life with personal stories. Mine is Social / Personal / Public / Intimate. I dislike the discipline and structure required for Public space! I struggle to listen well so intimate space requires conscious competence. Individual exercise - Ask everyone to rank their space connectivity preferences. Get them to share their preferences in 2’s and 3’s to really bring the learning to life.   The Obama analogy is powerful, he is an incredible orator in public space but struggled to connect in social space when he visited schools, he wanted to read from a tele prompter and it didn’t connect. DISCIPLINED AND STRUCTURED © GiANT WORLDWIDE, Source Credit: Charan, Drotter, Noel, The Leadership Pipeline (2000)

BRINGING EFFECTIVE CHALLENGE POWER OF THE MEDIUM MEDIUM BRINGING EFFECTIVE CHALLENGE TEXT MESSAGE 10% EMAIL 15% Liberators know how to effectively calibrate High Support and High Challenge. Understanding how to bring challenge is an art not a science because every individual is unique. However there are some principles that will prove helpful. Text Message and Email never work! They are wonderful for sharing information or encouragement but will be constantly misinterpreted when you use them to bring challenge. In the drive for efficiency it’s easy to fire off the email! The more challenge you are bringing the more essential you do it face to face. People need to see you to truly feel what your saying.  Passive Aggression causes us to fire email! It’s vital that we know ourselves to truly lead ourselves. PHONE CALL 35% VIDEO CHAT 70% IN-PERSON 95% © GiANT WORLDWIDE

KNOW YOURSELF TO LEAD YOURSELF CONSEQUENCES KNOW YOURSELF LEAD YOURSELF REALITY ACTIONS (PATTERNS) TENDENCIES © GiANT WORLDWIDE

BEING INTENTIONAL LEARNING HOW TO SHIFT Where are the most important learning opportunities for you right now in relation to Connectivity? Get everyone to write down the 3 key takeaways from the session so far. Introduce the CORE process - Know Yourself to Lead Yourself. Gold Fish Bowl - CORE Group, select 4-5 leaders from the group, get everyone else to gather around and run a model CORE Group. The goal of all Leader Essentials is that it drives people deeper into the CORE Group process. LEARNING HOW TO SHIFT