FTS 2 Failure Tracking System 2 User‘s Guide Process Flow User Guide STS Order Fulfillment FTS 2 Failure Tracking System 2 User‘s Guide Process Flow 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

AGILENT TECHNOLOGIES RESTRICTED FTS2 Process Flow User Guide STS Order Fulfillment Purpose of processes ■ Description of adding item repair in FTS 2 (Failure Tracking System 2). Area of Application ■ Agilent Technologies Manufacturing GmbH & Co. KG, STS Order Fulfillment, PLBG/CM. ■ Handwritten changes and extensions must be approved before they are made to or on this document. ■ AGILENT TECHNOLOGIES RESTRICTED: This document and any associated data contain restricted information that is Agilent Technologies property. Only disclose or duplicate for others as authorized by Agilent Technologies. 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

AGILENT TECHNOLOGIES RESTRICTED FTS2 Process Flow User Guide STS Order Fulfillment ■ Hints: ■ Completely fill in all fields (mandatory and optional) ■ Train all users ■ green pop up windows indicates success ■ red pop up windows indicates error ■ red arrow indicates mandatory field ■ red exclamation mark indicates problem with field input 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

AGILENT TECHNOLOGIES RESTRICTED FTS2 Process Flow User Guide STS Order Fulfillment FTS2 System Test Input ■ to start go to the following URL: ■ Test Server: http://qiswp.lvld.agilent.com/FTS2/DesktopDefault.aspx ■ Production Server: http://www.qis-atg.com/FTS2/DesktopDefault.aspx 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

AGILENT TECHNOLOGIES RESTRICTED FTS2 Process Flow User Guide STS Order Fulfillment 1. Please enter your e-mail adress here, for example: jane_smith@agilent.com 2. Please enter Password here 3. Select product line here, for example: CSTD 4. To enter FTS Portal click sign-in 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

AGILENT TECHNOLOGIES RESTRICTED FTS2 Process Flow User Guide STS Order Fulfillment 2. Your Login is displayed on the top of the page 4. Please click FTS Ducumentation link on the top of the page 1. FTS Release Info section contains most recent updates and changes made to the portal with date next to it 3. QIS Links sections contains link to other tools used in QIS 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

AGILENT TECHNOLOGIES RESTRICTED FTS2 Process Flow User Guide STS Order Fulfillment 1. New windows opens that contains links to instruction manuals related to all features of FTS Portal. Click on a desired link to obtain more information about related topic. 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

4. Please click Manage User Info link on the top of the page FTS2 Process Flow User Guide STS Order Fulfillment 4. Please click Manage User Info link on the top of the page 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

AGILENT TECHNOLOGIES RESTRICTED FTS2 Process Flow User Guide STS Order Fulfillment 3. Textboxes allow managing user information. If you are a CM User changing site is not allowed. If you check Change Password checkbox textboxes appear to change your password. Click Save Account Info to save changes you have made. 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

1. Please click GuTi Upload tab FTS2 Process Flow User Guide STS Order Fulfillment 1. Please click GuTi Upload tab 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

AGILENT TECHNOLOGIES RESTRICTED FTS2 Process Flow User Guide STS Order Fulfillment 3. History of GuTi file uploads is revealed with details indicated in the table header. Blue checkmark means successful upload and red exclaimation means problem with upload. Icons in the ErrCnt column allow to view error history. 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

1. Please click Item Config tab FTS2 Process Flow User Guide STS Order Fulfillment 1. Please click Item Config tab 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

AGILENT TECHNOLOGIES RESTRICTED FTS2 Process Flow User Guide STS Order Fulfillment 3. After clicking Item Propperties and entering Item Model property update fields show up. Based on the button clicked certain fields become available to Enter Updates for an item. After changes are entered click Update link on the right to submit changes. 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

AGILENT TECHNOLOGIES RESTRICTED FTS2 Process Flow User Guide STS Order Fulfillment 1. Associate Items allow to search items in the database for items associated with a given model. Then user can add child item or remove one using links on the bottom. 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

AGILENT TECHNOLOGIES RESTRICTED FTS2 Process Flow User Guide STS Order Fulfillment 3. Receive Item menu consists of New Receive Event (shown here), Receive History and Model Help. In new receive you can enter newly received item by entering details. History allows to view receive past by entering dates. 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

AGILENT TECHNOLOGIES RESTRICTED FTS2 Process Flow User Guide STS Order Fulfillment 1. Controller Ignition tab includes Ignition History, New/Update (shown here) and Model Help. History allows viewing past ignition by dates entered. New/Update allows to choose model and update or enter new ignition. Glasses icon next to textbox change it to a drop-down list. 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

AGILENT TECHNOLOGIES RESTRICTED FTS2 Process Flow User Guide STS Order Fulfillment 1. Since Model Help option shows up in many places in FTS Portal it is explained here. Select any combination of search criteria you want in dropdown lists. After those are selected click Look Up Models and results will appear in the table below. Click checkboxes to filter by Active Models and Refurbished Models. 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

AGILENT TECHNOLOGIES RESTRICTED FTS2 Process Flow User Guide STS Order Fulfillment 1. For Item Test tab refer to Item Test presentation 2. For Item Repair tab refer to Item Repair presentation 1. Please click Item Search tab 3. For System Test tab refer to System Test presentation 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

AGILENT TECHNOLOGIES RESTRICTED FTS2 Process Flow User Guide STS Order Fulfillment 1. Repair History allow viewing repair for certain model over a given period of time. Reference designator and defecitve model graphs can be displayed as well as individual record table. 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

AGILENT TECHNOLOGIES RESTRICTED FTS2 Process Flow User Guide STS Order Fulfillment 1. Item Traveller allow searching items and viewing details for every one of them. User can search by model, bar code and partial or whole serial number. Results are displayed in a table. 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

AGILENT TECHNOLOGIES RESTRICTED FTS2 Process Flow User Guide STS Order Fulfillment 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

AGILENT TECHNOLOGIES RESTRICTED FTS2 Process Flow User Guide STS Order Fulfillment 1. In the Association dropdown list you can choose to see child or parent associations for a given model 1. Item Associations allows searching database for associations between models. In this example all active child associations are shown for E7945-66610 model 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

AGILENT TECHNOLOGIES RESTRICTED FTS2 Process Flow User Guide STS Order Fulfillment 2. Notice that glasses icon changes regular textbox for system serial into a dropdown list where serial can be selected 1. System Items displays items in a given system. Results are displayed in a drill down view based on system components. 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

AGILENT TECHNOLOGIES RESTRICTED FTS2 Process Flow User Guide STS Order Fulfillment 3. System Search allows searching database for systems and displays test details (shown here) or allows shipment update (next slide) for every system found. Details can be viewed by clicking a needle symbol on a screen preceding details screen. 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

3. When Update Shipment Details FTS2 Process Flow User Guide STS Order Fulfillment 3. When Update Shipment Details field is marked and needle symbol clicke textboxes appear that allow changes to be made to shipment detail. Click Update Database link to submit changes. 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

1. After chosing parameters Item Yield FTS2 Process Flow User Guide STS Order Fulfillment 1. After chosing parameters Item Yield shows failure rate for a given criteria. Results are displayed in a table with pass and fail details. Graph can be excluded from the view. 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

AGILENT TECHNOLOGIES RESTRICTED FTS2 Process Flow User Guide STS Order Fulfillment 1. After clicking needle symbol another table is displayed showing details for model clicked for a certain month. 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED

has information about FTS Portal Administrators Process Flow User Guide STS Order Fulfillment 1. Support Info has information about FTS Portal Administrators 11/28/2018 AGILENT TECHNOLOGIES RESTRICTED