2nd QUARTER QPR 2017/18 PRESENTATION TO the STANDING COMMITTEE ON FINANCE (SCOF) 20 June 2018

Financial Performance

WCGRB Expenditure outcome as at 30 September 2017  Department and Divisions Q2 Budget 2017/18 (R) Expenditure – 30 September 2017 Variance Board 758 000 624 000 134 000 Executive 2 213 000 1 803 000 410 000 Administration & Finance 3 000 000 3 022 000 (22 000) Licensing 3 109 000 3 101 000 8 000 Gambling and Betting Compliance 3 915 000 3 838 000 77 000 Information Technology (IT) 2 094 000 1 229 000 865 000 Total 15 089 000 13 617 000 1 472 000

Reasons for variances Board: The Board overspent in Quarter 1(Q1) in respect of the GRAF conference attended in Mpumalanga which was originally budgeted for September 2017. The underspending in Q2 relates to the attendance of the GRAF conference as the actual expenditure was recorded in Q1. Executive: Savings were realised on legal fees and responsible gambling awareness Administration and Finance: Expenditure incurred in line with budget Licensing: Expenditure incurred in line with budget Gambling and Betting Compliance: Slow spending relates to training. Savings were realised on software upgrade fees (gambling system). Information Technology: Savings were realised on computers, computer accessories and software upgrade fees.

Non-Financial Performance

OVERVIEW – Second Quarter 2017/18 The Board submitted its Second Quarter Performance Report in compliance with submission dates as guided by DPME. Fifteen (15) Performance Targets were planned for Quarter Two Fifteen (15) Performance Targets were achieved for Quarter Two

Performance targets – Second Quarter 2017/18 Programme / Sub Programme Targets Achieved Partially Achieved Not achieved % of targets achieved % of targets partially achieved % of targets not achieved Board 1 - 100% Executive 3 Legal Human Resources Administration & Finance 2 Licensing Gambling and Betting Compliance Information Technology (IT) Total 15

SUMMARY OF THE PERFORMANCE 2017/18 Programme Performance Measures Target for 2017/18 as per APP 2nd Quarter Planned output as per APP 2nd Quarter Actual output - validated Quarter Achieved Q 2 % Achieved Q 2 Comments Programme 1: Board and Administration Sub Programme: Board Number of meetings to give effect to statutory mandate 41 10 12 120% Ad-hoc Board meeting on 5 Jul (Topic: Freeplay) Ad-hoc Fin & IT Com meeting on 20 July (Topics: AFS & AGSA’s Report

SUMMARY OF THE PERFORMANCE 2017/18 Programme Performance Measures Target for 2017/18 as per APP 2nd Quarter Planned output as per APP 2nd Quarter Actual output - validated Quarter Achieved Q 2 % Achieved Q 2 Comments Programme 1: Board and Administration Sub Programme: Executive Number of awareness Programmes participated in. 4 1 100% None Percentage of Board resolutions given effect by CEO within 1 month. 95% 105% All resolutions of a nature that could be successfully completed in the set timeframe. Number of operators monitored for compliance with CSI Commitments

SUMMARY OF THE PERFORMANCE 2017/18 Programme Performance Measures Target for 2017/18 as per APP 2nd Quarter Planned output as per APP 2nd Quarter Actual output - validated Quarter Achieved Q 2 % Achieved Q 2 Comments Programme 1: Board and Administration Sub Programme: Human Resources Number of Regulatory reports timeously submitted to Department of Labour. 1 100% None Number of reports on the implementation of the HR plan. 4 Percentage of performance reviews completed timeously 95% 105% No maternity leave or any other leave resulted in the full staff complement being able to complete their performance reviews.

SUMMARY OF THE PERFORMANCE 2017/18 Programme Performance Measures Target for 2017/18 as per APP 2nd Quarter Planned output as per APP Quarter Actual output - validated Quarter Achieved Q2 % Achieved Q2 Comments Programme 1: Board and Administration Sub Programme: Administration and Finance Number of financial reports to stakeholders. 33 8 100% None Percentage of undisputed invoices received paid within 30 days from receipt of a statement.

SUMMARY OF THE PERFORMANCE 2017/18 Programme Performance Measures Target for 2017/18 as per APP 2nd Quarter Planned output as per APP 2nd Quarter Actual output - validated 2nd Quarter Achieved Q 2 % Achieved Q 2 Comments Programme 2 - Licensing Percentage of new applications in respect of employee licences (key and gambling) received processed within 30 days of receipt. 85% 89.5% 105% The bulk of the applications processed in the department are employee licences which by their nature, if all is in order, take less than 30 days to process. Most applications received were compliant and did not require referrals. There are a number of new employee licence applications received that can only be approved once the new operator licence is approved. The bulk of the employee applications processed are related to staff changes at existing licensed operators. Percentage of renewal applications received processed within the 3 month renewal period. 96% 99.7% 104% The target set is based on the possibility of withdrawals, outstanding information and/or resignations. In the second quarter the majority of renewals were processed and hence exceeding the target set. Nothing of a disqualifying nature revealed resulting in no recommendations for denial, as well as no applications delayed in respect of outstanding information.

SUMMARY OF THE PERFORMANCE 2017/18 Programme Performance Measures Target for 2017/18 as per APP 2nd Quarter Planned output as per APP Quarter Actual output - validated Quarter Achieved Q 2 % Achieved Q 2 Comments Programme 3 – Gambling and Regulatory Compliance Number of compliance assessments conducted at licenced gambling premises 1 250 350 100% None Percentage of investigations conducted timeously for all allegations of illegal gambling received by the Board. 95% 105% Efficient utilisation of resources to attend to allegations

SUMMARY OF THE PERFORMANCE 2017/18 Programme Performance Measures Target for 2017/18 as per APP 2nd Quarter Planned output as per APP 2nd Quarter Actual output - validated 2nd Quarter Achieved Q 2 % Achieved Q 2 Comments Programme 4 – Information Technology Number of instances to maintain current information technology systems, hardware, software and network infrastructure. 4 000 1000 4770 477% The deviation is attributable to the improvement made on the Microsoft deployment method to incorporate patches and hotfixes for Microsoft software in use by the Board to contain: •Critical Software updates •Critical Security updates •Non-Critical Software updates •Non-Security updates The 2017/2018 targets were set before the improvement was made. Number of scheduled preventative and knowledge empowerment activities conducted. 60 15 18 120% Training was provided to three new users on the Licensing Application System

Mr. David Lakay – Chairperson