TALITY 4.0 CALL ACCOUNTING for the SERVICE INDUSTRY TRISYS, INC 215 RIDGEDALE AVE FLORHAM PARK, N.J. VOICE: 973-360-2300 FAX: 973-360-2222

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Presentation transcript:

TALITY 4.0 CALL ACCOUNTING for the SERVICE INDUSTRY TRISYS, INC 215 RIDGEDALE AVE FLORHAM PARK, N.J. VOICE: FAX:

When it comes to call accounting products, Trisys, Inc. Is the leading provider in the industry. If youre wondering what call accounting can do for your business, consider this. For most businesses, telephone costs are the largest expense after payroll. Whats more, 22% of the average business phone calls are non-business related, resulting in lost productivity, lost revenue, and higher telephone expense. Our products do not monitor telephone conversations. They simply let you know where your costs are being incurred. Call accounting lets you analyze ALL of your telephone activity. Trisys, Inc.s TALITY call accounting product is designed for the Hospitality, College and University, Hospital, Call Center, Marina, Shared Tenant space, School, Camp, Marketplaces, etc.. It is a full featured call accounting product that will monitor, price, and mark up, phone activity on your property. Trisys, Inc

Here Are Some of the Features Available in TALITY: n Easy check in and check-out n Interface to Any Property Management Systems on the market. n Auto Archiving of call records n Credit limiting n Flexible pricing and surcharges n User defined Passwords / System Access n Profit report with taxes to enable night auditing n Multiple extension assignment under one room n and many,many, other features….

TALITY Supports: n Unlimited telephone extensions. n Unlimited number of telephone lines. n Unlimited users and rooms. n You are limited only by your computer n You are limited only by your computer.

Computer Requirements: n Pentium II based PC n Microsoft Windows 95/98/NT/2000/XP Professional n 64 MB RAM n 100 MB available hard drive space n Printer driver must by installed on your system n Power Management feature of your system must be disabled n 1 dedicated COM port for SMDR (if SMDR data is collected via COM port) n 1 dedicated COM port for PMS (if using PMS system)

TALITYS MENUS MAKE IT EASY TO GET THE INFORMATION YOU WANT AND DO THE WORK THAT YOU NEED

SETUP AS GUEST ADMINISTRATION OR MULTIPLE EXTENSIONS CAN BE SETUP FOR A ROOM TALITY WILL WARN YOU WHEN TELEPHONE CHARGES EXCEED CREDIT LIMIT DISPLAYS THE LAST TIME YOU BILLEDDISPLAYS CURRENT CHARGES FOR A USER USER SPECIFIC RECURRING CHARGES CAN BE APPLIED

WITH NUMEROUS REPORTS AND FILTERING YOU CAN SELECT THE INFORMATION YOU WANT !

YOU CAN CREATE AND SAVE PREDEFINED FILTERS FOR REPETITIVE REPORTS SELECT SPECIFIC PHONE NUMBERS, USERS, DEPARTMENTS, EXTENSIONS, ROOMS, TRUNKS OR AUTH. CODES SELECT DIRECTION SEND YOUR REPORT TO THE SCREEN OR PRINTER SELECT A SUMMARY OR DETAIL REPORT SELECT REPORTING PERIODS Screen Printer Summary Detail Both Incoming Outgoing All Today Yesterday Week To Date Month To Date Previous Month Date Range

REPORTS GIVE YOU THE INFORMATION YOU REQUESTED. IN CLEAR AND EASY TO READ FORMATS.

PRICING ALLOWS YOU TO SETUP THE PRICES YOU WANT OR YOU CAN PURCHASE THE DEFAULT RATES FOR YOUR AREA IMPORT THE LATEST AREA CODES AND EXCHANGES CREATE NEW AREA CODES AND EXCHANGES SETUP A GLOBAL RECURRING CHARGE ASSIGN A SPECIFIC CARRIER TO INDIVIDUAL TRUNK GROUP IMPORT CARRIER RATES RECOST CALLS SETUP SURCHARGES CREATE YOUR OWN PRICING TABLES

SPECIFY START TIMES FOR EACH PRICE INCREMENT (TALITY USES MILITARY TIME) RATE FOR EACH ADDITIONAL MINUTE RATE FOR FIRST MINUTE SPECIFY THE AREA CODE

THIS ENTRY PRICES AREA CODE 973 EXCHANGE 301 AT $ FREE CALL BY FURTHER SPECIFYING AN EXCHANGE WE CAN MAKE THE PRICING MORE SPECIFIC.

THIS ENTRY SETS A DEFAULT PRICE FOR ALL AREA CODES AND EXCHANGES NOT OTHERWISE SPECIFIED LEAVING THE From COLUMN AT 00:00 APPLIES THE SPECIFIED PRICING AROUND THE CLOCK, 24hrs A DAY

TALITY PRICING HAS THE FLEXIBILITY TO SUIT YOUR NEEDS!

WITH RECOSTING YOU CAN CHANGE THE PRICING OF CALLS

THEN HAVE THE FLEXIBILITY TO FILTER CALLS YOU WANT

PRICING TABLES MAKE BILLING EASIER

SURCHARGES CAN BE SET UP AS: PER CALL PER MINUTE PERCENTAGE ANY COMBINATION SPECIFY THE OTHER CALLS YOU MAY WANT TO SURCHARGE SET UP INDIVIDUAL GRACE PERIODS

WITH SURCHARGES ADDED, YOU CAN COMPARE THE ACTUAL COST TO WHAT YOU BILL YOUR CUSTOMERS. ( WHEN YOU BILL A CUSTOMER THEY WILL ONLY SEE THE USER CHARGERS ) NOTICE HOW THE GRACE PERIOD AFFECTED THE LONG DISTANCE CALLS

WITH AREA CODES AND EXCHANGES CHANGING SO QUICKLY ITS GOOD TO KNOW TALITY GIVES YOU THE ABILITY TO ADD NEW CODES AS NEEDED

SET UP COMMUNICATIONS BETWEEN TALITY AND YOUR PBX REINDEXING, REPAIRING AND COMPRESSING DATA FILES REMOVES CALLS FROM ACTIVE DATABASE AND KEEPS THEM REPORTABLE SETUP COMMUNICATIONS BETWEEN TALITY AND YOUR PMS ALLOWS YOU TO DELETE, ADJUST, AND RECOST CALL RECORDS SETUP PRINTER CONFIGURATION DEFINE DIALED NUMBERS DEFINE ACCESS PARAMETERS AND PASSWORDS

DEFINE AMOUNT OF ACCESS PERMITTED FOR EACH PASSWORD - THIS EXAMPLE SHOWS EVERYTHING IS ACCESSIBLE WITH PASSWORD FULL

THIS EXAMPLE SHOWS RESTRICTED ACCESS USING THE PASSWORD FRONT - ANY COMBINATION IS POSSIBLE AND THE PASSWORDS ARE YOURS TO DEFINE

DEFINE PMS FLOW CONTROL PARAMETERS SELECT OR CREATE THE PMS OUTPUT FORMAT CHECK WITH THE PMS DOCUMENTATION FOR THE PROPER PARAMETERS SELECTABLE FLOW CONTROL

ORGANIZE THE FIELDS IN ANY ORDERCHOOSE THE FIELDS THAT YOU NEED USE AN EXISTING FORMAT AS A TEMPLATE OR CREATE ONE CREATE ANY FORMAT FOR THE PMS YOU NEED

Thank You for Viewing the TALITY Demo If You Have Any Questions Please Call Us at (973) Or Visit