Florida Relay Updates Jeffrey Branch October 20, 2016.

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Presentation transcript:

Florida Relay Updates Jeffrey Branch October 20, 2016

Agenda Florida Relay Conference Captioning (RCC) Florida TRS statistics Florida CapTel statistics Florida Quality Report Florida Outreach Report Sprint Accessibility

Florida RCC Minutes

Florida French Gate

Florida Spanish to English Translation

Florida TRS Utilization

Florida CapTel Utilization

Florida Quality Report Graph of TRS State Report Graph of CapTel State Report

Florida Outreach Expense Report

Sprint Accessibility New Brand Name

Sprint Accessibility

Sprint Accessibility (cont.) Our commitment to people with disabilities Our mission at Sprint is to provide communication products and services for customers with a disability. Sprint Accessibility is committed to reducing or removing barriers by enabling equipment, software, and services for all of our customers, either directly or in combination with assistive technology, in order to enhance people's everyday lives.

Sprint Accessibility (cont.) Sprint Accessibility programs include, but are not limited to: Sprint Relay Sprint CapTel (Captioned Telephone) Wireless Sprint Relay Store Wireless Sprint Vision Store Video Customer Service (VCS) for customers who use American Sign Language (ASL)

Sprint Accessibility (cont.) No impact to State Relay programs. Only change is to replace Sprint Relay with the Sprint Accessibility logo on websites and/or marketing materials. Everything else remains the same for State Relay programs.

Thank YOU for your continued support!