NYSTA CONFERENCE June 6, 2017

MTC Pre-Broadband Expansion Statistics 2014 ILEC Access Lines: 2,850 2014 DSL Customers: 720 2014 Cable Subscribers: 3,000 2014 Cable Modem Customers: 2,025 2014 Total Voice Customers (ILEC / Cable Phone): 4,556 2014 Telephone (ILEC) Plant Mileage: 295 2014 Cable Plant Mileage: 260

MTC Broadband Expansion Projects Broadband Program Homes Passed New FTTH Mileage Total Project Costs Connect New York 1,975 112 $ 3,864,000 Southern Tier REDC 885 Fixed Wireless $ 778,000 950 102 $ 3,157,000 New NY – Phase 1 (2 projects) 4,380 (existing) 151 $ 7,117,000 New NY – Phase 2 (4 projects) 3,023 230 $ 8,920,000 Proposed – CAF – Phase 3 (Statement of Interest) 1,753 180 $ 7,300,000 PROPOSED TOTALS 12,996 775 $31,136,000

MTC Broadband Project Benefits Supports Economic Growth In the Community Positive Financial Benefits for Company / Company Growth Positive Long-Term Sustainability (not necessarily a bright picture in 2014) Increased Staff in last 12 months from 24 to 33 (3 part-time consultants) Expanding Office Space New Public Relations Opportunities (Board Meetings, Press, Community Organizations, etc.) Forged New Business Partnerships to Maximize Broadband Funding Opportunities New Fiber Interconnection Opportunities

MTC Broadband Project Challenges Managing Customer Expectations Operational, Management, and Financial Logistics of Numerous Projects Rapid Growth of Company (New Staffing, Warehouse and Office Space, Human Resources, Training, Staff Coordination, etc.) Commitment to Existing Customers Need to Streamline Construction Process Customer Acquisition Challenges (contracts, marketing to part-time residents, buried drops) Project Administration (Logistics of Partnership with NYS, DOT Permits, County Permits, etc.)