Quick Review What is it called when unions and business owners meet to discuss and negotiate labor issues? Collective bargaining When collective bargaining fails, what do unions resort to as a way to get what they want? Strikes If collective bargaining fails, what might business owners do to get what they want? Lockout

Resolving Labor Differences Different Methods/Approaches to Ending Disputes Between Workers and Owners

Mediation A neutral 3rd party listens to both sides and proposes a recommended solution Recommendation does not have to be accepted by either side

Mediation Pros Cons Unbiased person is helping to solve the problem If one side doesn’t like the recommendation, they aren’t forced to accept it May not solve the problem if the recommendation is not accepted by both sides

Arbitration Neutral 3rd party listens to both sides’ arguments Creates a solution Both sides MUST accept the solution

Arbitration Pros Cons Unbiased person is helping solve the problem Guaranteed to end the dispute One or both sides may not like the final decision, but must accept it

Fact-Finding Neutral third party collects facts about the dispute (rather than listening to arguments) and presents nonbinding recommendations Neither side has to accept the recommendation

Fact-Finding Pros Cons Unbiased person is helping solve the problem Neither side is forced to accept the final decision if they don’t like it Removes lies and exaggerations from the dispute Doesn't solve the problem if both sides to accept the solution Some facts may be left out or impossible to determine

Quick Review Which two of the resolution methods does NOT require both sides to accept the recommendation made by the 3rd party? Which resolution method DOES require both sides to accept the recommendation? Mediation & Fact finding Arbitration

Dispute Resolution Simulation I need 3 volunteers who would like to play the role of: Arbitrator Mediator Fact finder

Dispute Resolution Simulation The workers and owners of CluckCluck’s Rubber Chicken factory are having difficulty solving a labor dispute Both Sides Disagree On the Following Issues Pay raise Health insurance costs Vacation days

Dispute Resolution Simulation Using the information that is given to your side of this dispute, come up with arguments that your side can use to try to achieve your goal in this dispute resolution. Be creative with the way you use the information to make the case for your side. Use the information you have to their full potential.

Follow-Up Question (Exit Slip) Answer the following 2 questions on a separate sheet of paper… Considering 3 main resolution methods (Mediation, Arbitration, and Fact-Finding): Which do you think is the best method for creating a successful solution and why? Which do you think is the worst method for creating a successful solution and why?