Information Services and IT Support Information Services

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Presentation transcript:

Information Services and IT Support Information Services April 30, 2018

Welcome Introductions Lori Pelletier, Manager – IT Support Group My Role

Information Services Structure Three divisions within IS Customer Applications Communication & Infrastructure Customer Support Services

Contact Information All Initial Contact through the IT Support Centre Webform http://www.uregina.ca/is/forms/ticket.html Email IT.Support@uregina.ca Phone 306-585-4685 In Person at ED 137 or Archer Library Website: www.uregina.ca/is

Services Provided Website: https://www.uregina.ca/is Quicklinks Contact Information Faculty & Staff Services

Overview of Service Categories

Highlight Helpful Services Account Information Applications & Project Requests AV Services Software Downloads Email & Sync Server Mobile Devices & Wireless Information Security Network Storage & Access Printing Services & Photography Technology Learning Centre

Thank You Questions?