Configuration and Quote Simplification New Configurator for Avaya Portfolio EZ Quote Santiago Gondelman Systems Engineer – Avaya Brazil gondelman@avaya.com +55 11 51856493

EZ Quote – How will Quoting Change? Today EZ Quote Think IBM Styled Interface Requires VPN Access Modern web-based SSO – no VPN needed Complicated, on SE’s can use No catalog Technical/Product questions So easy even AM’s can use it Web-based e-catalog Customer needs questions – Product Advisor Optimized for direct factory orders Product based configurators Ugly Bill of Materials Proposals – manually created and massaged Optimized for multi tiered channels Solution Configurators Customer ready proposal that includes: Executive Summary Cover Letters Solution details Apply reseller pricing manually Enter material codes and pricing into Avaya quoting and processing tools subsequently For Release 0 and 1 these processes will remain the same as they are today.

EZ Quote R1 - The Facts IP Office Impact Facts: Only Available in EZ Quote not in ASD, not typically configured in ASD anyway IPO is 99.9% fulfilled by a Disti therefore, SAP orders are rare at best IPO Licenses are obtained through ADI tool so again no SAP order required IPO does not have SSU so again no SAP order required IPO 6 nuances can be integrated into Disti tools if Partner/Disti do not want to duplicate work Summary: Users who use EZ Quote for IPO 6 will not create additional work nor confusion to Care at all, and the Disti will just take the EZQ Output and fulfill from stock.  They will have to take the additional step of entering the materials in their tools for Partner billing. General Changes: Roles will not be introduced until March, therefore role specific training will not be communicated during the R1 Feb training sessions Pricing will be region specific as they were for R0 Distributors will be defined in some cases (country specific) SAP Integration will occur on April 19th along with the APM project and requirements so there is no outage related to APM requirements and MBT order processing IPO no SSU and licenses through ADI Tool Flags in ASD prevent Maint and SSU ordered through pc parts today

Navigation and Profile All Users

EZ Quote – Home Page

EZ Quote – Account Profile

EZ Quote – Account Profile

Searching for Partner Quotes Distributors and Avaya Associates

EZ Quote – Searching for Partner Quotes

EZ Quote – Searching for Partner Quotes

Catalog All Users

EZ Quote – Catalog

EZ Quote – Catalog

Comparing Products All Users

EZ Quote – Comparing Products

EZ Quote – Comparing Products

Product Advisor All Users

EZ Quote – Product Advisor

EZ Quote – Product Advisor

Creating a New Opportunity All Users

EZ Quote – New Opportunity

EZ Quote – New Opportunity

Creating a New Proposal Against an Opportunity All Users

EZ Quote – New Opportunity

The Configurator All Users

EZ Quote – Configurator Access the configurator by selecting the Configurator option on the top level navugation bar, or by selecting an IPO configurator from the Product Advisor recommendations that include IPO solutions.

EZ Quote – Configurator

EZ Quote – Configurator

EZ Quote – Configurator

EZ Quote – IPO Telephone Defaults IP Office Telephone Defaults: If 'IP Telephones' selected, all except Receptionist and Teleworkers default to 9620L; Teleworkers default to 5610, Receptionist defaults to the 1616. If 'Digital Telephones' selected, all except Receptionist and Teleworkers default to 5410; Teleworkers default to 5610, Receptionist defaults to the 1416. If the IPO-Partner Version selected and 'Digital Telephones' selected, the Basic and Mobile Worker (only ones available) default to 1416. If 'User manually selects telephones for User Productivity Suite' is selected, no phones will be defaulted and users can manually select.

EZ Quote – Configurator

EZ Quote – Configurator

EZ Quote – Configurator

EZ Quote – Configurator The Bill of Materials will continue to build and add material codes, quantities and Pricing as you make selections/additions within the configurator.

Adding Piece Parts All Users

EZ Quote – Adding Piece Parts

EZ Quote – Adding Piece Parts Go to the Quick Add section. Enter a part material code. Enter Quantity. Click 406769455 1

EZ Quote – Adding Piece Parts Validate product and click Add.

EZ Quote – Adding Piece Parts Review the added products which will appear at the bottom of the Opportunity screen under the Configuration Subtotal.

Exporting All Users

EZ Quote – Exporting

EZ Quote – Exporting Click Quote Detail when ready to export Select Open to launch the Excel output.

Generating a Proposal All Users

EZ Quote – Generating a Proposal

EZ Quote – Generating a Proposal

Scenario 1 Site 1 13 Digital Stations 1408 1 Analog Station 5 IP stations 1608 (Local Power supply) 10 SIP trunks 4 Analog Trunks Voicemail (1 channel for Recording) Site 2 5 IP Stations 1608 PoE 4 Analog trunks 4 VCN with Site1

Scenario 1 13 Digital Stations 1408 1 Analog Stations 5 IP stations 1608 10 SIP trunks 4 Analog Trunks IPO500 V2 1 Combo Cards 1 Digital 8 Licenses for Trunks,VMPro,Phones,VCN

Scenario 1 Site 2 5 IP Stations 1608 PoE 4 Analog trunks 4 VCN with Site1 IPO500V2 1 Combo Card Licenses for Phones,VCN

Scenario 2 Site 1 20 SIP Stations 30 E1 (E1R2 signaling) 4 Analog Trunks

Scenario 3 10 Agents 1 Supervisor Recording and Search Tool Database Integration 30 E1R2 trunks