Johan Arwidmark Chief Technical Architect Knowledge Factory 11/29/2018 1:22 AM WCL404 Troubleshooting Windows Deployment with Microsoft Deployment Toolkit 2010 Lite Touch Johan Arwidmark Chief Technical Architect Knowledge Factory © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Agenda Audience check Debugging MDT 2010 Lite Touch Troubleshooting 11/29/2018 1:22 AM Agenda Audience check Debugging MDT 2010 Lite Touch Troubleshooting Common Issues Test environment © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Audience Check Familiarity with BDD, or MDT 2008/2010 This is a 300-level session We only have 75 minutes Please save your questions to Q&A in the end of the session © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Debugging MDT 2010 Use the TRACE32 Utility to read log files Part of the ConfigMgr 2007 Toolkit Works in WinPE too Logs are initially stored in C:\MININT\SMSOSD\OSDLOGS Add Command Shell via F8

MDT 2010 Deployment Logs BDD.log SMSTS.log Wizard.log LiteTouch.log <ScriptName>.log

Windows PE 3.x Logs WPEinit.log Setupapi.dev.log

Windows Setup Logs Device Drivers issues Other Setup issues XP / 2003 – Setupapi.log Windows 7 / 2008/R2 - Setupapi.dev.log, cbs.log, dism.log Other Setup issues Setupact.log Setuperr.log

Following the white rabbit MDT deployment 11/29/2018 1:22 AM Following the white rabbit MDT deployment DEMO © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Go with the flow... Troubleshooting Reference Doc C:\Program Files\Microsoft Deployment Toolkit\Documentation

Deployment Process Flow Charts 11/29/2018 1:22 AM Deployment Process Flow Charts DEMO © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Dealing with Error Codes Converting Error Codes An image capture fails with error code 0x80070040 Convert the last 4 digits to decimal = 64 Use Net Helpmsg 64 The specified network name is no longer available

Windows PE Issues Memory Drivers Left over Junk may prevent setup WinPE requires 512 MB RAM Drivers Use monolithic version of two-tier drivers Left over Junk may prevent setup Filesystem ”converted” into RAW The Windows PE Uberbug Use the latest version

Solving Windows PE Issues 11/29/2018 1:22 AM Solving Windows PE Issues DEMO © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

PXE Issues DHCP Configuration Enable Tracing on the WDS Server DHCP and WDS on the same server Configure WDS not to listen on port 67 Allow it to configure the 60 PXE option DHCP and WDS on different Subnets Configure IP Helpers Enable Tracing on the WDS Server

DEMO Solving PXE issues 11/29/2018 1:22 AM © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Join Domain issues Verify AD Permissions For both XP and Windows 7 Create / Delete Computers Update existing Computers For both XP and Windows 7 Examine C:\Windows\Debug\Netsetup.log

Solving Join Domain Issues 11/29/2018 1:22 AM Solving Join Domain Issues DEMO © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Misc Common Issues Blocked Applications Drivers Unblock Use Streams –d <filename> Drivers PNPID Detection vs. Old School

DEMO Solving common issues 11/29/2018 1:22 AM © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Database Issues Named Pipes not enabled Missing permissions On the stored procedure On the MDT database

Create a TEST Environment Copy the following files to C:\Debug CustomSettings.ini ZTIGather.wsf ZTIGather.xml ZTIUtility.vbs ZTIDataAccess.vbs Create a batchfile with the following if exist c:\minint\nul rd c:\minint /s /q cscript.exe ZTIGather.wsf /debug:true

Using the TEST Environment 11/29/2018 1:22 AM Using the TEST Environment DEMO © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Required Slide Speakers, please list the Breakout Sessions, Interactive Discussions, Labs, Demo Stations and Certification Exam that relate to your session. Also indicate when they can find you staffing in the TLC. Tech Ed North America 2010 11/29/2018 1:22 AM Related Content WCL403 | Troubleshooting Windows 7 Deployments: In Depth WCL302 | Absolute Offline Servicing Windows OS WCL316 | Maximizing Windows 7 Performance: Troubleshooting Tips WCL401 | Inside Panther: Troubleshooting the Windows Setup Engine OSP471-INT | Desktop Deployment Live Gameshow © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Tech Ed North America 2010 11/29/2018 1:22 AM Track Resources Don’t forget to visit the Cloud Power area within the TLC (Blue Section) to see product demos and speak with experts about the Server & Cloud Platform solutions that help drive your business forward. You can also find the latest information about our products at the following links: Cloud Power - http://www.microsoft.com/cloud/ Private Cloud - http://www.microsoft.com/privatecloud/ Windows Server - http://www.microsoft.com/windowsserver/ Windows Azure - http://www.microsoft.com/windowsazure/ Microsoft System Center - http://www.microsoft.com/systemcenter/ Microsoft Forefront - http://www.microsoft.com/forefront/ © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Resources Learning http://northamerica.msteched.com Tech Ed North America 2010 11/29/2018 1:22 AM Resources Connect. Share. Discuss. http://northamerica.msteched.com Learning Sessions On-Demand & Community Microsoft Certification & Training Resources www.microsoft.com/teched www.microsoft.com/learning Resources for IT Professionals Resources for Developers http://microsoft.com/technet http://microsoft.com/msdn © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Complete an evaluation on CommNet and enter to win! Tech Ed North America 2010 11/29/2018 1:22 AM Complete an evaluation on CommNet and enter to win! © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Tech Ed North America 2010 11/29/2018 1:22 AM © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.