FY16 Controller Call Series May, 2016 Please mute your line to prevent background noise: * 6 to mute your line # 6 to unmute your line

Unit Controller Calls – MAY 12th and 17th ​E=Business Review Update (Susan Chapman) VAR Process Review potential changes and gain Unit Controller feedback (Sue Lombardi / Jeff Canger) Questions Unit Controller Calls – MAY 12th and 17th Here is what we’ll cover during our time together today: Unit Controller Call May 2016

E=Business Review Update Unit Controller Network Call E=Business Review Updates

E=Business Review Updates New Leadership and Support Role overview page Point of View selector Hierarchy selector E=Business Review Interactive Reporting Dashboard Mainloc/Region Submission no longer closes assignment window Expanded Level 1 and Level 2 E=Business Review Attestation Windows Level 1 Attestation window: Tuesday Wk 2 at 8PM EST – Thursday Wk 2 at 3PM EST Level 2 Assignment window: Thursday Wk 2 at 3PM EST – Sunday Wk 3 at 11:59PM EST E=Business Review Updates

Leadership and Support Overview Tab DM Review/Assign Updated Leadership and Support Tab. Expanded to offer more information on Action Plans and their impact on UOP. Allows Controllers the ability to review action plans versus Exemptions and promote the use of action planning to change financial progress. Insight into thresholds and attestation within their hierarchy POV allows views to be changed between Operational and Non-Operations units (Indirect units and Direct with Marketing category of Sodexo Admin) Org level selector allows for drill in information on targeted areas. E=Business Review Updates

E=Business Review Interactive Reporting Dashboard DM Review/Assign EBR Interactive Reporting Dashboard is available from link on E=Business Review reporting tab to get in-depth information on the information summarized on the reporting tab. E=Business Review Updates

Mainloc/Region Submission Update Mainloc/ Region submission will not close assignment window Review that Mainloc/Region submission will no longer close the assignment window. Assignment window will remain open until Monday Wk 2 at 3PM EST for Lvl 1 and Sunday 11:59PM EST for Lvl 2. Submitting Mainloc/Region will be for manager’s tracking purposes only to change from Red to Yellow on Overview page and provide a guide of what unit’s have been reviewed. Used for tracking purposes only E=Business Review Updates

Expanded E=Business Review Ownership Timeline Sun Mon Tues Wed Thurs Fri Sat Period Financial Close 1 2 3 DM Review/Assign DM Attest Week VP Review GM Variance Exp. GM Action Planning Review new expanded ownership timeline VP Review GM Action Planning Cont. E=Business Review Updates

Q&A

Overview of VAR Process Proposed Changes May 2016

Meeting Objectives Review Proposed VAR process changes and gain feedback 1 Changes Moving Forward 2 Process Flow 3 Deeper Dive Item Details SODEXO Transformation Storytelling – North America: How DRIVE, T4P, Finance comes together to deliver the first set of Sustainable Solution for clients DRIVE & T4P Program Architecture Overview: DRIVE & L4P Overview, Why we must do this DRIVE & T4P Timeline Overview Client Billing Before & After DRIVE & T4P Program Scope & Impact: Project Scope & Impact DRIVE Deployment Consideration DRIVE Next Steps Service Type Hierarchy (Deep Dive): Service Type / Service Elements Finance/Food/Labor Integration Service Type Governance/ Maintenance PC-CC Breakout Guidelines Revenue Alignment Before & After Revenue, Raw Materials &b Personnel Cost Alignment Process Implementation, Deployment and Change Management: DRIVE Deliverables: 3 Sites & Central Kitchen & Admin CC Key Business Process “Cut-overs” Deployment checklist and countdown schedule Deployment support approach Deployment Readiness Process 4 Questions, Recommendations 5 Next Steps

Changes moving forward with the VAR process Current VAR Process Suppliers are setup with limited Governance as to need Still too many alternative Suppliers being utilized Changes To Occur Stronger Supplier Governance approval will be added Electronic form to be established as start of process Suppliers required to sign enhanced indemnity agreement Impact Generally Requestors must learn new process Stronger Governance implemented for Supply Chain Impact To Each of You Will continue to be guided to use Contracted Suppliers Will be required to send documentation of business reason Benefits Reduction in Alternative Suppliers being setup and reduction of Supply Chain Risk

Process flow Utilize Current Tools Complete Electronic Form Governance Review Decision Communicated Complete VAR Package Current Tools My Supplier Locator; Actionable Reports; Supplier Deactivation List Electronic Form Link on SodexoNet; 7 Questions to determine business need Governance Review Product Quality Assurance; Supply Mgmt; Risk Assessment; Communications Will receive VAR package to complete or recommended Contracted Supplier to be used ** The VAR Package has slight modifications including a streamlined indemnity agreement based on Supplier Type. Suppliers will be required to follow Sodexo’s Supplier Code of Conduct and Standardized payment terms.

Emergency Use or One Time Use Suppliers If request is for an emergency purchase or one time purchase: Requestor should use their purchase card per the policy AF-Topic 811-15 If Requestor does not have a purchase card (Contact Purchase Card team) Requestor will process Purchase Card charges through concur expense reports If Supplier does not accept Purchase Cards Accounts Payable team will temporarily open the vendor number in the AP system, pay the invoice, and then deactivate it the same day

Service Suppliers or Sub-contractor Suppliers If the request is for a sub-contracted food provider Request will be sent to the Legal Department Contract Administrator and Product Quality Assurance to process as a Food Subcontractor Agreement Product Quality Assurance will work directly with the Legal Department Contract Administrator and the Requestor to complete the Food Subcontracting Agreement process (or recommend a sub-contractor currently under agreement) If the request is for a non-food service supplier who meets the Subcontracting thresholds: The request will be sent to the designated Segment Representative for processing through the appropriate sub-contracting agreement with the Legal Department Contract Administrator and Requestor If the request is for a non-food service supplier who does not meet the Subcontracting thresholds: The request will follow the same new VAR process as food and non-food product suppliers

Questions & Concerns

Next steps Finalize process with Supplier Governance Committee Complete Electronic Form and End to End Process Ownership Communicate and Implement

UFS Application – Controller Corner Be sure to access the UFS launch site – scroll down to the lower right corner to access “Controller Call Corner.” Presentations are loaded to this site for distribution. 18

Resources Questions? Unit Controller Network Call Materials UFS Launch site UfsAdministrator.Noram@sodexo.com E=Business Review NorAm FSI Reporting and Analysis Management Reporting and Analysis (MR&A) VAR Process Client Procurement Services Call Center 1 866 368 3472, option 1 Questions or feedback related to VAR Process changes should be sent to sue.lombardi@sodexo.com Thank you for your participation, your time, and for your support of this very important call series. Resources for the topics covered on today’s call are listed here. Copy of today’s deck can be obtained by visiting the Controller Corner on the UFS launch site 19