Healthy Living Pharmacy Sandie Hall Chief Officer Tees LPC and HLP Strategic Lead

Background Portsmouth 2009 National Picture Public Health and Local Pharmaceutical Committee Investment in the Project Wave 1 Pilot live September 3rd 2012 HLP will now form part of the Public Health Contract

What is a Healthy Living Pharmacy? Consistent service delivery Pro-active Healthy living is core activity Long Term Condition support Accessible and approachable Valued and Trusted Premises of high standard Works with others Identifiable Consistently delivers a broad range of commissioned services to a high quality. Has a team that are pro-active in supporting health and well-being, with the community’s health at the centre of what it does Promotes healthy living and well-being as a core activity Supports people with long-term conditions Is accessible and approachable Is valued and trusted Maintains premises to a high professional standard with private consultation facilities and IT capability. Works closely with other healthcare providers, reactively and proactively Will be identifiable by the public and other healthcare professionals

What makes HLP a success? Environment Engagement Workforce Quality Criteria

Leadership Change requires leadership Who inspires you and why?

Champions A resource Co-ordinate campaigns Do NOT do it all Ensure pharmoutcomes log is up to date but should be entered by all Attends best practice events Is a highly skilled, highly motivated individual who is part of your team

Every interaction is a potential life changing moment

Examples of our work

Inspiring Others

Each Healthcare Team has an opportunity Environment Staff skill mix Teamwork Proactively approaching customers Drive to delivery quality interactions Makes Every Contact a Health Improvement Contact

Added Benefits Increase in service provision Public Health Recognition Voice outside of medicines agenda Increased visibility Liaison opportunities Business driver Evidence base Champions of Champions

We no longer need a light at the end of the tunnel we found the switch to light up the tunnel

Any Questions