Creating connected and liveable cities: The Route 96 Project

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Presentation transcript:

Creating connected and liveable cities: The Route 96 Project

Melbourne’s tram network

How many passengers do we carry?

What routes do they travel on?

Why do people use the tram?

What areas are important for customer satisfaction? High importance Running of Services Personal Security Design, Space & Comfort Staff (Drivers, AO’s, CSE’s) Information Diagram shows the important areas that contribute towards overall tram customer satisfaction The inner circle has the highest impact and the outer circle has the lowest impact Ticketing & Price Tram Stops Low importance 6 6 6

Shared operating environment Effect on tram performance 80% of our trams operate in a shared environment Average tram speed is 16km/h across the network, and 10km/h in CBD 690 traffic signals across the network 17% of travel time spent at traffic signals

Journey times Route Destination Time 1950 1960 1970 1980 2010 19 City to North Coburg Weekday morning peak (from 8am) 32 minutes 35 minutes 37 minutes 39 minutes 96 Spencer Street to East Brunswick 20 minutes N/A 24 minutes 27 minutes 28 minutes 40 per cent increase in journey time on Route 96 – in its northern section only!

Route 96

Our strategy: Premium Line Accessibility 100% low floor trams 100% accessible stops incl. better stop spacing Priority Priority at traffic signals Premium Line Standards High quality services 100% separation Termini with shunts for two trams Semi-resilient track Connectivity and enhanced information Future proofing 10-minute frequency

Improve termini Yearly boardings 265,000 at Blyth Street & 466,000 Acland Street

Improve termini Premium Line standard - dual track termini – Acland St – pedestrian/tram only

What have we done so far? In principle agreement for Premium Line 96 construction from City of Moreland, City of Yarra, City of Melbourne and City of Port Phillip. Delivery of five next generation E-Class trams. Installation of dynamic passenger information on D-Class trams. Upgrade of power supply to cascade high-capacity trams to other routes. Redevelopment of facilities to store and maintain new trams.

Premium Line vision Transformation into a modern, light-rail system in which all passengers will experience the Premium Line level of service Le Mans, France