Is the Old New Again? Telecommunications Life Cycle Raymond Henagan CEO/Manager Rock Port Telephone Company

187 Sq. Miles of Service Area Rock Port Telephone Company

Statistical Data 2010 Shareholders1103 High Speed Internet1256 Internet Dial Up58 Access Lines1583 Cable TV1357 Data Customers 384 Rock Port Telephone Company

Men with a Vision

In the Beginning… T h e S m a l l / M e d i u m B u s i n e s s m a r k e t w a s u n d e r s e r v e d C o m p a n i e s r e l y i n g o n t h e i r e l e c t r o n i c d a t a t o o p e r a t e C u s t o m e r S e r v i c e f a i l i n g b e c a u s e w e c o u l d n t f i x a l l o f t h e p r o b l e m s i f w e w e r e j u s t p r o v i d i n g D S L s e r v i c e s M o r e v a l u e i n r u r a l o r g e o g r a p h i c s

In 1906, Rock Port Mutual was Not Just a Telephone Company Provided: Call Waiting Caller ID Call Forwarding Message Services E911 Other Services

Step Offices

Digital Beginnings

Today: Broadband

Making it fit… Billing Alliances

Our Products and Services Disaster Recovery Solutions Virtual Server Solutions Application Service Provider Managed Security Solutions ISP Management Network Design and Deployment Computer Sales and Service Application Development Mobile Device Service Digital Advertising

What We Learned Build a flexible scalable network Find good partners Meet customer demands Ask for help if you need it Add value

What We See Coming No clear line between Telco and IT Services Content is King Value of the Network The continued emergence of the instant delivery mobile generation All services delivered from the cloud More desire for green Smart grid management

Questions??