2006-2007 Quality Liaisons Leaders of Continuous Improvement Welcome! 2006-2007 Quality Liaisons Leaders of Continuous Improvement

Welcome Quality Liaisons! Introduction of trainers At your table… Introduce yourself (Name, location, position) Why did you decide to be your school’s Quality Liaison?

Responsibilities of the Quality Liaison: Main communication channel between the District and school/department Serve as a "PDSA/Action Research” support person for the school or department (to locate resources and/or find answers to questions) Keep the momentum of action research going through discussions, conversations and sharing of information to staff

Purposes of Liaison Network Learn and share best practices in PDSA/Action Research and quality tool usage Network with other liaisons to share ideas and best practices Learn from each other's expertise and experiences and discuss how to deploy and enhance continuous improvement efforts in CRCSD Support the implementation of the 4 Quality Levels at the school

Q.L. Lotus – Responsibilities (Define what these mean to you…) Quality Liaison PDSA – Action Research Quality Classroom Communication Quality Tools Resource (s) Best Practices Staff Development Network Support

Resources & Housekeeping Meeting dates Resources tab in your binder Web site Salary Credit or Stipend? Other

The Big Question??? -Why Quality and Continuous Improvement?

Why Quality and Continuous Improvement? Answer: The World Has Changed

The World is Flat Permanent Change! ”The long-term opportunities and challenges that the flattening of the world puts before the United States are profound. Therefore, our ability to get by doing things the way we’ve been doing them…will not suffice any more.” Permanent Change! Thomas Friedman

Changing Jobs None of the top 10 jobs in 2010 exists today -Former Ed. Secretary Richard Riley The average person today will have 10 - 14 careers The average job will last 3 – 5 years -U.S. Department of Labor

Our Challenge How do we create the learning environments that engage this generation? How do we equip these students with the skills and knowledge they need to be competitive in a global, flat world?

Why Quality and Continuous Improvement? Answer: Students need a different set of skills to compete in today’s world

What Should We Teach? Critical thinking skill areas must be addressed: Information processing skills Information presentation skills Independent problem solving skills Interdependent team-working skills

Why Quality and Continuous Improvement? Answer: It’s Research Based!

So What Will Help Us Get There? Continuous Improvement Process & Tools (4-Quality Levels) & PDSA Data Driven Decisions Systems Thinking Alignment and focusing on the “critical few”

Changing Mindset… A paradigm is any set of rules or regulations that defines boundaries and tells you how to behave. Paradigms help us get through the day, but they also can work against us. Read slide…

Change Process Rebuild SHOCK Acceptance Depression (Read this first ) Organizations that better understand the change process are more likely to manage the change, rather than be managed by the change itself. --> When going through change, it is important to anticipate bumps in the road and even implementation dips before seeing results. Depression

CHANGE is more a matter of CHOICE and WILL than of ABILITY or CAPACITY CHANGE is more a matter of CHOICE and WILL than of ABILITY or CAPACITY. The question is: “Do you really want to?” (Read this first ) We began to discover that… (read slide)

Why Quality and Continuous Improvement? Answer: To align 33 schools and get everyone on the same page

Why This, Why Now? Mission: To develop world-class learners and responsible citizens Core Value: Data Driven Decisions Goal: Improve all student performance, enhance social, emotional & behavioral development

Video: Big Rocks! Let’s take a look at how a classroom teacher conferences with students regarding their goals and their data folders. (Play video 6- student data folders)

Random Acts of Improvement Aim of the Organization Goals and Measures Goals and Measures Aim of the Organization Aligned Acts of Improvement

Why Quality and Continuous Improvement? Answer: To speak the same language, to set and communicate direction

The 4 Quality Levels

The Continuous Improvement Classroom Ground rules created by students Classroom mission statements Classroom and student measurable goals Quality tools and PDSA used regularly The Continuous Improvement Classroom Classroom data centers Classroom meetings facilitated by students Student-led conferences Student data folders

Staff Development Summer 2006 Summer Participation = 188 staff members 144 Elementary Staff 30 middle school 13 high school Leading Continuous Improvement in the School 75 participants Quality Classroom 105 participants in 3 sections - Data Folders and Data Centers 80 participants in 3 sections

Staff Development Offerings 2006-2007 To be posted next week: Starting in October 15 hours for salary credit only Quality Classroom on Monday’s Data Folders & Quality Tools on Thursday’s

Why Quality and Continuous Improvement? Answer: To provide the highest quality education possible while preparing students to be successful and achieve at high levels

Our Focus This Year… Supporting PDSA at the school Strengthening Building Leadership Teams (Setting and Communicating Direction) Assisting in the implementation of the 4 Quality Levels Utilizing the CRCSD Deployment Instrument

Making Connections…

Deployment Instrument

Previewing ARDT 9/12, 9/13 The Q.L.’s role in assisting Action Research Deployment teams Agenda (next week) Building the foundation PDSA overview Pre-Planning (OLL/Facilitators) Define the System (Flow Chart) Assess the Situation (Run Chart/Pareto)

Flow Charts --> Students enjoy using this tool because it displays a picture of the process and makes is understandable.

Flow Chart (Tool Book- 85) What is it? - A picture of any process - Drawn with standard symbols representing different types of activities - Different styles available: - Deployment - Process

Flow Chart Purpose - Defines the system being studied - Gets agreement - Identifies “value added” activities - Identifies “dead wood” activities” - Documents changes to the process

Deployment Flow Chart How is it made? 1. Define the process boundaries (starting point / stopping point). 2. Describe the process in operation. 3. Draw the People Coordinate. 4. List major steps in the process. 5. Draw the flow chart, using symbols 6. Study the flow chart.

Task Make a Decision Start The Symbols Conduct a Meeting Report Out Yes No Task Make a Decision Start The Symbols Conduct a Meeting Report Out End of Process

Flow Chart Example

Initiate Bed Time Procedures Meet Need So Kids Are Ready For Bed Parents Kids Bed Time Initiate Bed Time Procedures Begin Bed Time Routine YES Are Kids Ready For Bed? Brush Teeth Meet Need So Kids Are Ready For Bed Go Potty NO Put On P.J.’s Read Story Gets Into Bed Say Prayers Tuck In Kids

Remember A flow chart is a picture of a process. Choosing the style and depth of detail depends on the purpose of the flow chart. Everyone involved with the process should help in construction and agree on a picture. A flow chart is a dynamic tool which should be changed when process changes are made.

Flow Chart Let’s practice the “Flow Chart tool” At your table, create a flow chart for making a peanut butter and jelly sandwich (or some other academic process in the classroom- you choose)

Prior to next meeting… Share the Deployment Instrument with your Building Leadership Team and discuss how it could be used: Assess baseline levels of deployment of the 4 Quality Levels in your school Use data from the instrument to determine what support is needed at the school level Provide support to your Action Research Deployment Team

Thank you- Leaders of Continuous Improvement! Final Thoughts… Questions? Comments? Meeting Evaluation Next Meeting- October 5th Thank you- Leaders of Continuous Improvement!