Injury Reporting Process Completed injury reports are emailed to MQ: info@mqld.org.au If Fatality or Critical Incident – Contact MQ GM Kim Rowcliffe on 0488 112 120 immediately. Club Injury Reporting Process Forward injury and serious injury reports to: motorcycle@proclaim.com.au legal@ma.org.au If Fatality or Critical Incident – Contact Peter Doyle on 0439 994 954 State Controlling Body Member Contact Proclaim to commence Claim Procedure: motorcycle@proclaim.com.au 02 9287 1302

Contacts

Claims Process Rider Crash Proclaim & MAIL Pays Licence fee (incl. personal accident insurance premium) Ambulance (Riders arrange own ambulance cover) Report to Proclaim & MAIL Review Licence & Participation Assess/Pay Lump Sum & Non-Medicare (no gap fee payable) To SCB Medicare covers Hospital and Doctor Rider paid by either Medicare, private health insurance or MAIL (as per policy conditions) SCB contribution to MA (incl. insurance premium for MAIL) Medicare

Group Personal Accident Please note: any serious injury or fatality is to be notified to the MA CEO by phone immediately 0439 994 954 Incident report completed by the club and sent by the SCB to Proclaim / MAIL Email contact details Proclaim Email: motorcycle@proclaim.com.au Phone: 02 9287 1302 Motorcycling Australia Insurance Limited Email: legal@ma.org.au Phone: 03 9654 0516 Incident occurs Details of claim lodgement process provided to injured rider/family Rider/family then calls Proclaim to begin claim procedure