Streamlining Admission Processes: Focus on the Applicant, not the Application 1

The College of St. Scholastica 2

Transition to Paperless Reasons to go paperless, according to TargetX (targetx.com/decison) Process more efficiently Read on the go Simplify filing Data security Share across campus and locations

Transition to Paperless Other benefits we saw at CSS Streamlined workflow Quicker decisions Cost savings More individualized applicant attention

Systems Paid for and free - Cost savings from free systems and added efficiencies allowed the purchase of later systems.

Systems Free - Centralized Application Systems (CAS) PTCAS OTCAS ATCAS NursingCAS SocialWorkCAS BusinessCAS. ~2,500 of 3,000 apps go through CAS

Added Exposure CAS systems = Added Exposure CAS Systems Added Exposure Marketing

Systems SalesForce - Comprehensive customer relationship management suite. Integrates with Banner and other student information systems. Logs interactions for later analysis.

Application Review Admit/WebAdmit: Ease of use Fully customizable Rubrics and scoring Eliminates bias Data security Faster review = Faster decisions = Faster correspondence with applicants

Communication Plans Paperless Communication Plans with all systems Individualized by program Nothing mailed - just phone, emails and texts

Communication Plans

Roadblocks/Pitfalls Initial costs Initial configuration Training Resistance to change More applicants?

Success for Admissions Staff, Applicants and Institution! Successes Increased enrollments without increasing admissions or support staff Better communication between Admissions Office and academic departments Higher conversion rate from inquiry to apply Less melt from accept to enroll Success for Admissions Staff, Applicants and Institution!

Live Examples

Thank You! 15