New term, new insite: Redesigning the University of Warwick’s Intranet [part 1 of 3] Julia Pidgeon Internal Communications Manager University of Warwick

Covering… New insite – why? Staff survey feedback Focus group feedback Key Themes New corporate web identity: ID6 Web development Before and after Feedback from the launch Next steps

insite: 2002

insite: 2006

insite: 2007

New insite – why? Our current version was nearly five years old Feedback from our annual staff survey Feedback from communications focus groups Coupled with the launch of a new corporate web identity implemented by our Web Development Team, known as ID6

Pulse Staff Survey Feedback Annual staff survey Quantitative data Issues Communications Senior Leadership Sector issues University Strategy

Focus Groups Annual communications focus groups after the staff survey Qualitative Data gathered ‘Engaged’ attendees Covering recognition, usage and priority of the intranet and delivery mode Consideration of external homepage design

Key Themes ‘Bigger Picture’ Strategy 2015 Internal Comms branding and promotion Sense of community Practical information ‘One-stop shop’

ID6 New corporate web identity, implemented by our Web Development team with a number of key features: Centred, fixed-width design A larger single ‘Warwick’ bar at the top Intro of horizontal navigation for some sites A site footer

Web Dev Brief Key Themes Page element priorities Wireframe Sitemap Face to face meeting to discuss Design versions 1,2,3 etc … Senior team consultation and further targeted staff consultation

Before: homepage

After: homepage

Before: News and Events

After: News page