The Recruiting Puzzle: Putting Together the Pieces to Fight the War for Talent David Hollars, Executive Director Centralina Workforce Development Board Ken McCoy, SHRM-SCP – Project Director Centralina Workforce Services

Data courtesy of www.ncworks.gov Quick Facts Charlotte-Concord-Gastonia Metro Area Unemployment January 2018: 4.4% Jobs Available: 41,097 Candidates: 36,274 That is 4,823 more jobs available than candidates to fill them! Data courtesy of www.ncworks.gov

The Big Questions How quickly could a potential candidate find out about your company’s open positions? Is it easy for candidates to apply for your jobs? Are you only looking for the ‘perfect’ candidate? Are your job descriptions running off good candidates? How well do you respond to your candidates? Are you utilizing multiple approaches as part of your recruitment strategy?

The War for Talent What pieces are needed for an effective recruiting strategy? Business Visibility Do potential candidates know you are hiring? Internal referrals Candidate incentives Social Media Facebook LinkedIn Twitter Job Boards Industry Associations Alternatives to traditional sites The NCWorks Career Center System!

The War for Talent Company Website Do you have a dedicated Career Page? Is it easy to find? Do you have specifics to your open positions listed? Can you apply via your website? Why should candidates consider your company? Do you make the case for your company being an “employer of choice?”

The War for Talent Tool for performing an internal recruiting self-audit: https://centralinawfs.formstack.com/forms/business_recruiting_audit

The War for Talent Business Visibility Internal referrals Effective for pre-screening and retention Referral bonus program Candidate incentives Sign-on bonus Retention bonus Tuition assistance or tuition reimbursement

Each of these solutions must link to your company’s career page! The War for Talent Social Media Facebook Company page Facebook groups LinkedIn Business Listing Twitter Needs to be active to be effective Each of these solutions must link to your company’s career page!

The War for Talent Job Boards The NCWorks Career Center System! Industry Associations Connects to specific skilled candidates Often less expensive than mainstream job boards Traditional Job Boards Indeed, Monster, Career Builder, Dice, etc. Expensive for employers to use Alternatives to traditional sites Craigslist, etc. Can be risky due to fraudulent job postings The NCWorks Career Center System!

NCWorks Career Centers

Career Seeker Services Business Services Create an NCWorks Profile. Meet A Counselor. Identify Your Skills and/or Improve Your Skills with Individualized Career Services. Prepare for Interviews/Meet with Employers/Attend Workshops. Use of Technology and Access to tools such as CentralinaCareerHeadlight.com an Innovative Web Based Tool for Residents of our Region. Land a Job! – Build a Career Path! Recruit: provide talent management strategies and solutions to meet your specific needs. Retain: Help Benchmark Skills and Increase Engagement. Train: Apprenticeships/On-the-Job Training. Job Fairs & Hiring Events. Latest Labor Market Information to Help Your Business Remain Competitive. Access to alternative candidate pools. Post Jobs and Search for Candidates in NCWorks Online.

Recruiting in NCWorks Online

Recruiting Using NCWorks Post Jobs Search Candidates Virtual Recruiter Labor Market Information

Job Orders

Candidate Search Results & Reaching Applicants

Virtual Recruiter

Labor Market Information

You Found Employees… Now What? Other employers want your people! Retention is more important than ever…* It begins during the recruiting process Provide a realistic job preview Onboarding is crucial Helps embed new employees to a company Training and Development Employees who do not have the chance to learn will leave * From “Managing for Employee Retention” March 17, 2017 www.shrm.org

You Found Employees… Now What? Retention is more important than ever…* Compensation and rewards Pay level is not the top predictor of retention However, a solid employee focused strategy helps! Supervision Studies suggest is the #1 reason employees leave! Develop your leaders! Why is reducing turnover so important?* It is costly! It affects organizational performance Becomes increasingly difficult to manage as the availability of skilled employees continues to decrease * From “Managing for Employee Retention” March 17, 2017 www.shrm.org

Summing it all up... The War for Talent is Real! You fight for sales – You need to fight for employees! Are you doing everything you can to attract candidates? What are you doing to keep them?

Questions?

Thank you ! David Hollars – Executive Director Centralina Workforce Development Board dhollars@centralina.org Ken McCoy, SHRM-SCP – Project Director Centralina Workforce Services Kenneth.mccoy@rescare.com