Welcome to MARTA’s Travel Training Center!

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Presentation transcript:

Welcome to MARTA’s Travel Training Center!

MARTA’s Travel Training… Who We Are What We Do History of the Program MARTA, Travel Training MARTA’s Travel Training… Who We Are What We Do History of the Program 1. On November 6, 2013, MARTA launched its new Travel Training Facility. The facility and program were designed to assist customers with disabilities learn how to use MARTA’s fixed routes independently. 2. We provide transportation related services to persons with disabilities, seniors and the general population. 3. MARTA’s Travel Training initiative was funded through a New Freedom grant. Our initiative promotes greater independence and confidence for individuals with disabilities to travel anywhere within the MARTA service area.

MARTA, Travel Training Travel Training Video

Type of Training Provided MARTA, Travel Training Type of Training Provided Individual or group Real-world, classroom, or training facility Training on one route or many One-on-one, Make your regular trips on MARTA buses and trains, Trainer comes to your home to help you plan your route, Trainer will ride with you, until you can confidently travel on your own. Groups of 3 or more individuals, Learn the basics of Travel Training,Trainer will come to the specified location, Training may take place at the Travel Training Center, The basics of safety, map reading, BVM usage and trip planning are taught. Basics of Reduced Fare as well as trips to the Reduced fare Office are included in Group Training

MARTA’s Travel Training Application Process MARTA, Travel Training MARTA’s Travel Training Application Process 1. Assessment in person…then develop an ITTP (Individualized Travel Training Plan) and a Travel Schedule. The ITTP will contain goals and objectives that meet the needs of the trainee. 2. The Travel Trainers meet with the trainee and complete an Overview of Information. This process includes completing an Emergency Plan and reviewing MARTA safety materials and brochures 3. The trainer who is assigned to the trainee will meet with the trainee and begin the process of travel training

Could this travel training program/facility be useful to your agency? MARTA, Travel Training Discussion: Could this travel training program/facility be useful to your agency?

Ride Guide to using MARTA’s System MARTA, Travel Training Handout: General Info… Ride Guide to using MARTA’s System

MARTA, Travel Training Handout: Rules of Riding MARTA

Safety MARTA, Travel Training Handout: We place a huge emphasis on safety during travel training. All MARTA buses and trains are accessible. Ramps and lifts are available on all vehicles. All rail stations have elevators. Safety

MARTA, Travel Training MARTA See & Say App MARTA On the Go App Itsmarta.com On the Go There are many apps and web based services that allow one to access MARTA schedule information. The apps listed are available via smart phone or tablet. Explain what each app does. We use these apps extensively in training.

Reduced Fare Brochure MARTA, Travel Training Handout: MARTA services for the elderly, disabled or those with Medicare are discussed during training sessions. Reduced Fare Brochure

Sample of an agenda used for group training: MARTA, Travel Training Sample of an agenda used for group training: I have given you a sample agenda for group training. This is what we do when a group comes into the center for training.

Travel Training Flyer MARTA, Travel Training Handout: Here’s a Travel Training Flyer for you take with you….The flyer is an overview the Travel Training program. If you want more information, there’s a phone number for you or you to call. Travel Training Flyer

Thank you! MARTA, Travel Training We appreciate that you have taken the time to visit with us today. If you need assistance with anything we discussed today, don’t hesitate to call MARTA’s Travel Training Center at, 404-848-5193. Answer any additional questions…