The 9 Big Shifts.. to theTechnology Operating Model -PDF , YouTube

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Presentation transcript:

The 9 Big Shifts.. to theTechnology Operating Model -PDF , YouTube Technological Catalysts of Disruption: The 9 Big Shifts.. to theTechnology Operating Model -PDF  ,  YouTube

Organizational “Hot-Spots” resulting from Disruption:

Models/Sources of Disruption From Below* Big Bang From Above

Christensen’s Theory of Disruptive Innovation: From Below= Christensen’s Theory of Disruptive Innovation:

Types of Innovation 1997   "The Innovator's Dilemma" by Clay Christensen- on How to Build a Disruptive Business  / Video Book Summary /  Disruptive Innovation Explained

Christensen (The Innovator's Dilemma) on How to Build a Disruptive Business @2:50…. 7:17 / @11:15…14:50

A Sector previously served limited few (because products/services complicated, expensive, inaccessible) is transformed into one whose products / services are simple, affordable & convenient by redefining quality often disparaged application at first and then gradually improves & takes more  market share

“15 years from now more than half of the universities will be in bankruptcy, including the state schools. In the end, I am excited to see that happen.” I think higher education is just on the edge of the crevasse. ..uni’s they don’t feel their world is going to collapse. ~five years from now … be in real trouble." — Clayton Christensen, Harvard Business School professor 2013 interview w/ Wired

Sept. 19, 2018

Colleges “have flooded the job market with tens of thousands of semi-literate, unemployable graduates,” thereby diminishing the value of the credential… (Craig Brandon, author of The Five-Year Party) Only 11 % employers believe new college graduates have the skills their business needs

Higher Education Disruption

Every industry has its own SaaS platforms for specific functions The tech skills gap actually consists of thousands of microlevel or tactical technical skills gaps These gaps are particularly obvious for entry-level positions outside tech sector: …jobs across all industries that use SaaS platforms to manage functions like supply chain, sales, marketing, customer service, finance, IT, and HR… Every industry has its own SaaS platforms for specific functions “Jobs demanding specialized/ working knowledge of key SaaS apps & Platforms have quadrupled in the past five years”

The Technology Skill Gaps The largest are in: 1. Emerging technologies IoT, ai, robotics 2. Integration of apps, data, & platforms 3. Cloud infrastructure and apps 4. Digital business transformation 5. Cybersecurity 6. Software or app development 7. Data management and data analytics Source: CompTIA, /IT industry Association

Organizational “Hot-Spots” resulting from Disruption:

Advertising & Promotion: Mobile Marketing, Display & Programmatic Advertising, Search & Social Advertising, Native/Content Advertising, PR, Video and Print Advertising… Content & Experience: Mobile Apps, Video Marketing, Interactive Content, Email Marketing, Content Marketing, Optimization, Personalization & Testing, Optimization, DAM & MRM, SEO, Marketing Automation & Campaign/Lead Management, CMS & Web Experience Management… Social & Relationships: Call Analytics & Management, ABM, Events, Meetings & Webinars, Social Media Marketing & Monitoring, Advocacy, Loyalty & Referrals, Influencers, Feedback & Chat, Community & Reviews, Experience, Service & Success, CRM, Predictive Analytics, Customer Data Platforms… Commerce & Sales: Retail & Proximity Marketing, Channel, Partner & Local Marketing, Sales Automation, Enablement & Intelligence, Affiliate Marketing & Management, Ecommerce Marketing, Ecommerce Platforms & Carts... Data: Audience/Market Data & Data Enhancement, Marketing Analytics, Performance & Attribution, Mobile & Web Analytics, Dashboards & Data Visualization, Business/Customer Intelligence & Data Science, iPaaS, Cloud/Data Integration & Tag Management, DMP… Management: Budgeting & Finance, Collaboration, Projects & Workflow, Talent, Product, Agile & Lean management, Vendor Analysis…

“Never expect someone to understand change when their livelihood depends on not understanding it.”  – Upton Sinclair

Anticipating & Leading Market Disruption-Tony Seba