8 Wastes of Lean Waste Over-production Defects Inventory Over-Processing Transport-ation Waiting Motion Un-utilized People

8 Wastes of Lean Type of waste What is it? Examples Waste of Over-production Processing too soon or too much than required • Information sent automatically even when not required • Printing documents before they are required • Processing items before they are required by the next person in the process Waste of Defects Errors, mistakes and rework • Rejections in sourcing applications • Incorrect data entry • Incorrect name printed on a credit card • Surgical errors Waste of Inventory Holding inventory (material and information) more than required • Files and documents awaiting to be processed • Excess promotional material sent to the market • Overstocked medicines in a hospital • More servers than required Waste of Over-Processing Processing more than required wherein a simple approach would have done • Too much paperwork for a mortgage loan • Same data required in number of places in an application form • Follow-ups and costs associated with coordination • Too many approvals • Multiple MIS reports Waste of Transportation Movement of items more than required resulting in wasted efforts and energy and adding to cost • Movement of files and documents from one location to another • Excessive e-mail attachments • Multiple hand-offs Waste of Waiting Employees and customers waiting • Customers waiting to be served by a contact centre • Queue in a grocery store • Patients waiting for a doctor at a clinic • System downtime Waste of Motion Movement of people that does not add value • Looking for data and information • Looking for surgical instruments • Movement of people to and fro from filing, fax and Xerox machines Waste of Un-utilized People Employees not leveraged to their own potential • Limited authority and responsibility • Managers common • Person put on a wrong job

Transportation Inventory

Motion Waiting

Over Processing Over Production

Defects Skills