RUN Powered by ADP Mobile Payroll NCSC Product Certification Payroll Anytime, Anywhere! Intro music

Rachel, Virtual Instructor Welcome! <animated avatar speaks> Welcome to the NCSC Product Certification training on RUN Powered by ADP Mobile. Hi, my name is Rachel! I will be your virtual instructor and will be guiding you throughout our training program. RUN Powered by ADP Mobile is the solution’s real name, but within ADP, we call it RUN Mobile. What is RUN mobile payroll app? It’s the fast, easy-to-use, and secure version of our industry leading payroll solution that gives business owners the freedom to manage their payroll remotely — anytime, anywhere—on an iPhone®, iPod touch® or iPad, Android device or, Blackberry. It is sold by our Small Business Services division which hand companies with 99 or less employees. Let’s take a look at this short video about RUN Mobile- play the Run mobile – Overview Video Rachel, Virtual Instructor

Product Certification Agenda RUN Mobile Fundamentals Payroll terms and concepts Day in the life of a Payroll Manager Guided Tour of RUN Mobile Product Knowledge Features and Benefits Navigating the Run Mobile Demo Pricing FAQ’s In order to help you learn RUN Mobile for the NCSC competition, you will be undergoing three phases of product certification training. First we will begin with the fundamental learning you will need for effectively selling RUN Mobile. You will start with a general lesson on payroll terms and concepts. As an expert on selling RUN Mobile, it is important that you are able to put yourselves in the shoes of the payroll manager who must deal with the pain of handling the manual processes of time and attendance and payroll. This will help you to understand as well as empathize with the time consuming tasks and complicated issues that our buyers face and allow you to better position the business impact of the RUN Mobile solution. During the RUN Mobile Fundamentals phase, you will also get guided tour of the RUN Mobile App. Next we will turn to learning in-depth product knowledge of the RUN Mobile solution so that you can add value by being able to answer questions, point out features and benefits, and prepare a targeted presentation for your prospect. In this section you will also learn about the pricing structure as well as some of the frequently asked questions from our prospects and clients that are considering using or who have used RUN Mobile.

Product Certification Agenda 3. Selling RUN Mobile Opening the Call Needs Identification Presentation Close Overcoming Objections The final phase walks you through the RUN Mobile Sales process. You will be guided through the stages of the sales process where you will apply all that you have learned. We will look at how to open the call, probing questions for needs identification, and effectively presenting the solution. Finally we will give you some pointers on overcoming common objections as well as how to successfully transition into the close.

Rachel, Virtual Instructor Welcome! <animated avatar speaks> I am looking forward to working with you as we go through the three phases of product certification training. You can begin by going to the first phase – RUN Mobile Fundamentals. See you in the next lesson!! Rachel, Virtual Instructor