Process View & Strategy Part 4- Internal Measures Based on the Book: Managing Business Process Flow.
Cost Resource-Activity match High Utilization (Low Safety Capacity) Division of Labor (Job-Simplification) High Standardization and Modularization Effective Facility Layout Clear Material Flow Pattern Flow-Shop Value Analysis- Value Added and Non-Value Added Training Method Improvement Technology
Flexibility Cross-trained Workers Short Set-up Time Delayed Differentiation (postponement) Small Batch Size Job-Shop U-Shaped Layout Commonality Internal Uniformity vs. External Variability
Flow Time Small Batch Size –uniform operations – short flow time - low setup time – Small number of suppliers Long term relationship with suppliers. Suppliers located in short distances Inventory Turnover Reliability in flow time No Starvation or Blockage Centralization Commonality Pooling Variance Reduction Not high utilization
Quality Conformance of Design and Manufacturing Quality at Source Reliability (quality over time) Service Level No Defect and Re-work Training Method Improvement Management