Cafe' Creme Coffee Shop (With Internet Access) Business Portfolio Presentation

Mission Statement Our mission is to Revive and Preserve the elegance and sensation of age old pastry baking and coffee making a techniques to achieve the height of quality and excellence in the cake coffee and pastry industry. . This business is an Internet Café Called "Café Crème’." Our commitment to excellence in the craft and artistry of baking enables us to deliver high quality products that look superb, are a culinary delight. Our cafes will feature the height of technology and innovation to make sure our clients have access to the connected community and world. Our mission is to Revive and Preserve the elegance and sensation of age old pastry baking and coffee making a techniques to achieve the height of quality and excellence in the cake coffee and pastry industry.

The Team/Business culture John Doe– Founder/Ceo Jane Doe– President/Co founder Management Team Shop Attendees/Clerks The founder of this corporation, John Doe, is highly skilled in culinary arts. Along with his team members, Cafe' Creme Coffee Shop is making a highly valuable business move. The management team of Cafe' Creme Coffee Shop combines highly skilled workers, each with valued ideas and a background in the culinary field.

Business organization There are two different departments within our shop. Those departments are Management and shop Attendees or clerks. Our goal is to focus on an excellent shop while providing lower cost and product quality, so there is still room to explore possible opportunities. The base of employees within Cafe' Creme Coffee Shop may expand, but that will be based on how well the company achieves the goals set forth.

Opportunities/Types of motivation Dynamic people Team-oriented environment Exciting location Excellent benefits Competitive salaries Opportunity for advancement At Cafe' Creme Coffee Shop, there are many different opportunities and benefits available. Cafe' Creme Coffee Shop offers a comprehensive benefits plan designed to meet the needs of all our employees. These benefits include Medical insurance, Dental insurance Vision insurance, 401(k) retirement plan with matching contributions, Short-term and long-term disability coverage, Life insurance, Flexible spending accounts, Two weeks paid vacation, Eight paid holidays, Profit sharing, 40% employee discount, and Tuition reimbursement. We also have advancement opportunities and Cafe' Creme Coffee Shop University.

Human resource management Personable Committed to Excellence Suggestion Boxes and email Cafe' Creme Coffee Shop University At Cafe' Creme Coffee Shop the HR staff is committed to continually learning more about the employees and ways to improve. They pride themselves in finding new ways to make Cafe' Creme Coffee Shop better and more fun. Our HR Staff is very personable, and tries to know each employee as an individual. Because of our commitment to success, we also have suggestion boxes and emails. We have a computer at every location for people who walk in and want to apply for a position, and current employees who want to see what positions are available. That very same computer also has a suggestion box “online”, where you can send your suggestion to Human Resources in an anonymous email. In other efforts to properly train and inform our staff, we have a Cafe' Creme Coffee Shop University, which has preselected dates where we offer training classes on things that relate to Cafe' Creme Coffee Shop. This is an excellent opportunity to learn more about the shop, and also cross train for another position you may be interested in, in order to put yourself in position to be promoted.

Technology Latest Equipment Cafe' Creme Coffee Shop is Never Out of Date http://www.CCCS.com At Cafe' Creme Coffee Shop, we also pride ourselves in being up to date in terms of technology. Everything we do is done well and efficiently, and so are the products and materials that we use. At Cafe' Creme Coffee Shop we have Enterprise Resource and Planning systems to complement us as well as our customers. We also have a E-commerce plan, and do reservations online directly for our customers. Our systems are able to help employees to find information and any merchandise immediately by knowing how much is available and where is it actually located. The reservation system that will be used will be an effective money saving tool as Cafe' Creme Coffee Shop can staff fewer employees and save time and money by not having to cross train their employees.

Operations and materials management Management from start to finish cycle (Incoming, Receiving, and Outgoing) Best Experience, Cheaper Price Random inspections Cafe' Creme Coffee Shop operations and materials management system is easy. Check, Check, Check! Because we are not yet a large business we focus on operations management as individual areas, with occasional random department checks. Since “operations management focuses on carefully managing the processes to produce and distribute products and services”, we are very focused on making sure that we receive the best quality products for the cheapest price. (ManagementHelp) Our admin at the central offices are the people who schedule and perform the random inspections to make sure that Cafe' Creme Coffee Shop standards and policies are being met.

Potential legal or ethical issues Cafe' Creme Coffee Shop Handbook Rules and Regulation Rule of Thumb: If you don’t know, ask! At Cafe' Creme Coffee Shop, we are very fun and exciting, but we also have rules and regulations that need to be tended to. Our handbook outlines all of the legal and ethical rules that we have throughout the company. There may also be individual department rules that do not conflict with the rules that are already standard. This handbook was created so that each and every employee could have access to answers about anything that they are unsure of. Our rule of thumb for our employees is that is you do not know something, then ask someone about it. This person should be management or HR. Before doing anything at Cafe' Creme Coffee Shop that you are unsure of, management needs to be notified or consulted. Also if anything is seen or needs to be reported above management there is a 1800 number located at the back of the handbook for this purpose.

Great Experience Overall Cafe' Creme Coffee Shop is the Coffee Shop for YOU! Again, in today's market with the soaring prices of gasoline, many people are looking for ways to relax while lower the cost of a vacation. For Cafe' Creme Coffee Shop to remain on the cutting edge of offering quality culinary items, we need to continue to offer low prices and foods that customers want. Overall, Cafe' Creme Coffee Shop has developed an effective strategy to compete in the marketplace. Along with the many evident strengths, some weaknesses exist that must be dealt with should Cafe' Creme Coffee Shop succeed. Having identified the main threats and opportunities, Cafe' Creme Coffee Shop should be a player in the industry for some time.

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References Jones, G. R. (2007). Introduction to business: How companies create value for people. New York,NY: McGraw-Hill/Irwin Operations Management (2008). Retrieved May 31, 2009 from http://www.managementhelp.org/ops_mgnt/ops_mgnt.htm