New Faculty Orientation Aug 28th , 2014 Information Technology Division © Copyright, American University of Beirut. Confidential and Proprietary Information. All Rights Reserved. © Copyright, American University of Beirut. Confidential and Proprietary Information. All Rights Reserved.

IT Vision and Mission Our vision is to enable our stakeholders to improve their performance and to succeed in reaching their strategic goals by providing them with state of the art information technology solutions and innovations at the most effective cost to process, analyze, and access any information securely from anywhere, at anytime, from any device. IT Vision We strive to provide our students, faculty, alumni, patients, donors, trustees, administrators, healthcare professionals, employees, vendors, partners, affiliates, and community spread across the globe with excellent information technology solutions that empower our stakeholders to be creative as they excel in the pursuit of their goals and in achieving leadership in education and healthcare. We perform our duties in a team empowered environment with integrity, transparency, and innovation. IT Mission

IT Units/FOOTPRINTS IT Solution Delivery IT Infrastructure Units CIO Office IT Infrastructure Units IT Security Unit IT Applications Units IT Academics Unit (with representation in each Faculty) IT Solution Delivery IT Infrastructure (Networking, Telecom & Operations) and Security ERP Applications: AUBsis (Banner) Finance & Procurement (Oracle eBS) Hospital Information System (HIS) Academic Applications: eLearning (Moodle) Library Management System (Millennium) IT Operation Applications: AUB-Net IT Help-Desk (IT Support) Etc Other Custom Applications: Faculty Management Information System (FMIS) Online Petitioning Online Career Service Online Graduate Admission Grants Submittal Etc.

IT Support Portal: ithelpdesk.aub.edu.lb Email: IT.helpdesk@aub.edu.lb FACULTY IT SUPPORT OFFICE Faculty of Health Sciences Van Dyck Hall FHS – Room 209 Faculty of Engineering and Architecture Raymond Ghosn – Room 306.1 Faculty of Agriculture and Food Sciences Agriculture, Wing A/207A School of Nursing Hariri School of Nursing/201/203 Faculty of Medicine Vandyke Basement floor Faculty of Arts and Sciences Nicely 109 – Nicely 308 OSB Suliman B. Olayan School of Business – B1 (basement) All Faculties: Van Dyck Hall Basement floor – IT Customer Support Center Website: http://www.aub.edu.lb/it Portal: ithelpdesk.aub.edu.lb Email: IT.helpdesk@aub.edu.lb Phone: 01-350 000 Extension 2260 Mon-Fri 8am-5pm © Copyright, American University of Beirut. Confidential and Proprietary Information. All Rights Reserved. © Copyright, American University of Beirut. Confidential and Proprietary Information. All Rights Reserved.

Support Portal Follow-up on your created incidents and requests Create a new incident Request of the available services

AUBnet Account An active AUB account provides access to the following services: Windows Login to join the domain (Active Directory) Email (Exchange) Web access / Wireless Libraries Moodle Applications server (Adobe CS6,MS Visio etc.) VPN To create Faculty AUBnet Account Go to the IT’s Website http://www.aub.edu.lb/IT Navigate to Services -> Faculty Services Click on Account creation and Management->Activate your AUBnet Account Note: You should have your Payroll ID (ZA99999) and your ID Barcode (6 digits)

Email Faculty Members can connect to AUB email through Outlook on Exchange or MAC mail on Exchange From any Internet-connected computer use Microsoft Outlook Web Access (OWA), the link is http://owa.aub.edu.lb By pushing email to phones/tablets Microsoft Exchange, mail box quota for faculty members is set to 2GB. Email messages should be regularly archived to a personal folder. For assistance in configuring AUB email and archiving emails please contact IT Support.

Calendar/Room Reservation Faculty members can utilize the exchange calendar to: Setup meetings and check availability of other attendees Reserve conference rooms that are available to the community In addition to the rooms available on the exchange calendar, faculties have reservation applications for faculty classrooms/labs/ and conference rooms. Faculty members can check with the faculty IT Manager for the faculty room reservation application.

AUB Wireless – Subscribe & configure Connect to wireless network, choose “AUBsubscription” Open your browser and you will be automatically redirected to configure your wireless connection. Go to http://aubsub.aub.edu.lb and enter : Your AUB user name ID Barcode or Birth date information Configure your computer on your own by following the steps on aubsub.aub.edu.lb Microsoft Windows 7, 8 users can utilize the automatic configuration scripts to connect. Other Operating systems users (Windows XP, Mac OS X, iOS, Android) can follow the available manuals to configure their devices Connect to AUBdot1x network using your AUBnet credentials © Copyright, American University of Beirut. Confidential and Proprietary Information. All Rights Reserved. © Copyright, American University of Beirut. Confidential and Proprietary Information. All Rights Reserved.

Stay Safe – Protect your Identity and personal information Never share password, personal or financial information through email Be suspicious of any email with urgent requests for personal information Do not click links in email messages, if you suspect the message might not be authentic or if you don't know the sender Update your operating system regularly Update your Antivirus Software regularly Update your web browser and Plug-ins regularly Use your computer’s Firewall © Copyright, American University of Beirut. Confidential and Proprietary Information. All Rights Reserved.

Storage XDrive is a dedicated network storage space. XDrive is secured and backed up daily. Backup files are available back to 14 days. Storage available is 15GB, for institutional data. XDrive can be utilized to backup data. XDrive can be accessible while offline Right click on drive and choose “Always available offline”.

File Sharing AUB provides internal file sharing service for faculty members: https://share.aub.edu.lb/ For sharing files with people outside AUB faculty members can use public cloud services such as dropbox Faculty members can also check with the faculty IT Manager if there are any file sharing services provided within the faculty.

VPN VPN is a service provided by IT that allows faculty members to access campus online resources or personal desktops from outside AUB (VPN In) or to access outside resources from campus (VPN out). To request VPN access, faculty members can use the portal ithelpdesk.aub.edu.lb and fill a service request under Network/VPN.

IT Purchasing / Financial Information System(FIS) Faculty members can use available funds (startup fund; grants; etc.) to purchase IT hardware or software in coordination with the IT Manager. Oracle EBS is the FIS used at AUB Request access by sending AUB-User-Access-Request-Form to it.helpdesk@aub.edu.lb Use Oracle EBS to place requisitions and expense reports Utilize the OBIEE module to generate reports related to grants’ budgets and expenses For assistance with Oracle EBS modules please contact the faculty IT Manager.

AUBsis / Moodle AUBsis: AUB Online Student Information System (Banner) Login using payroll ID and pin AUBsis can be used by faculty members to: View Course List Submit grades online Moodle: e-learning application integrated with AUBsis. Next session is dedicated for e-learning.

Online Applications Most faculties provide online applications to process the student petitions and forms electronically. In case a faculty member approval is required for a certain petition an email notification is sent. FMIS is an application that allows faculty members to create their professional profile. The profile will be available online on the departmental website. http://fmis.aub.edu.lb AUB is in the process of automating the grant transmittal form for all faculties. FAS/FEA and FM faculty members can now submit their grant forms electronically and view the progress of approvals. http://grants.aub.edu.lb