Enterprise Resource Planning: Concepts and Systems Iftikhar Nadeem Senior Consultant Center for Economics & Management Systems Research Institute, KFUPM

Outline Why ERP systems? What is an ERP system? Major ERP system products ERP system selection ERP system implementation Security and administration What’s next?

Why ERP Systems? Systems integration Superior technology Rich functionality In-house development is costly Users’ centered implementation Frequent upgrades

ERP Systems: Functional View Distribution Manufacturing Finance HRM Core Functions

ERP Systems: Technology View User Interface Apps ERP Shell, Tools, Foundation Database Management Systems (Oracle, Informix) Operating Systems (NT, Unix) Network

ERP Leaders: Global $b

ERP Leaders: KSA SAP (SAP Arabia) Oracle (Saudi Oracle Ltd.) Baan (Al-Hoshan) JD Edwards (Al-Falak) Great Plains (MS resellers) QAD MFG Pro (Abdullah Fouad) IFS (IFS Arabia) Sage (AGIS) ACCPAC (Monu-Tech) PeopleSoft( PWC, Dubai)

ERP System Selection Functionality Technology Implementation Vendor & Support Cost

Implementation Process Implementation Methodology Steering Committee Key Users (identification & training) Process Documentation Process Simulation Re-Engineering End-Users’ Training Parallel Run Going Live

Administration & Security Role of IT Department Redefined Systems Administrators Database Administrator Application Administrators Back-up & Recovery ERP System Auditor Security Policy

Questions ???