Providing a positive return on student investment;

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Presentation transcript:

Providing a positive return on student investment; N.Raisman & Associates Providing a positive return on student investment; Making students feel welcome and valuable in the classroom and on campus; Providing the care, concern and services needed to retain students in a college or university…

From making a school into Cheers University… N.Raisman & Associates From making a school into Cheers University… to scheduling and advising to classroom decorum and assistance… to all the services that can yield success for students

What do students want? 4. Help when needed 3. Office hours-scheduling N.Raisman & Associates What do students want? 5. People who care and know their name at the least 4. Help when needed 3. Office hours-scheduling 2. Parking and number 1………..

A full return on their investment N.Raisman & Associates Students Expect A full return on their investment

Students Expect a Strong Return on Their Investment N.Raisman & Associates Students Expect a Strong Return on Their Investment Fiscal Emotional Affective 10 10

N.Raisman & Associates And # 1 is…….. A positive environment that encourages learning and makes them feel valued

If you don’t care - pretend N.Raisman & Associates Feet and Greet Zones Dean Schaar Plus If you don’t care - pretend

Feet and Greet Zones N.Raisman & Associates decompression Greeting Zone

N.Raisman & Associates Feet and Greet Zones Greeting Zone

Feet and Greet Zones Hi? How are you? okay N.Raisman & Associates Greeting Zone

N.Raisman & Associates Feet and Greet Zones Just okay? Is there anything I can do to make it better than just okay? Greeting Zone

Feet and Greet Zones Nah. I’m really fine. Thanks for asking N.Raisman & Associates Feet and Greet Zones Nah. I’m really fine. Thanks for asking Great, If I can help, just get in touch. I’m Prof X Greeting Zone

Silos The shuffle N.Raisman & Associates students academics advising admissions students registrar bursar financial aid academics advising

N.Raisman & Associates admissions bursar registrar academics advising students academics advising

N.Raisman & Associates Starting Point Give a Name Get a Name

N.Raisman & Associates

Career Planning from Day 1 N.Raisman & Associates Orient to Success Study Skills Time Management Money Management Career Planning from Day 1

N.Raisman & Associates

Do not do to others what you would not want them to do to…. Do not do to another what is hateful to you 24 24

Your daughter, Your son, Your mother or father All Else I Would Say on Tier One Academic Customer Service is Commentary 25 25 AcademicMAPS Dr. Neal A. Raisman

N.Raisman & Associates

N.Raisman & Associates www.adminbookshelf.com