Reflections on academic practice and technology in an evolving digital world from St George’s University of London Evan Dickerson, Learning Technology Services Manager Kanosa Sathiyaseelan, Learning Technology Services Placement Student Academic Practice and Technology Conference, 3 July 2018

Academic Practice and TEL at SGUL Students Canvas / Moodle Panopto Myprogress Turnitin Mentimeter Learning Design EMA MOOCs Short Courses Virtual Patients PBL / TBL Consultancy projects Learning Technology Services eLearning Unit Management Academics Academic Practice and Technology Conference, University of Greenwich, 3 July 2018

Strategic (re)-engagement Vice Principal (Education) chairs TEL Group LTS and eLU Managers share involvement on key committees Emerging TEL Strategy encompassing all activities Recognition of investment in technologies Clear links to student experience Education Strategy Manager being appointed Associate Dean for TEL to be appointed Academic Practice and Technology Conference, University of Greenwich, 3 July 2018

(Re)-engagement drivers and impacts External drivers: comments in SES, NSS, TEF, etc. Education visibly on the agenda through CIDE, blended PG Cert HBE Expanding course catalogue offers opportunities ‘Niche’ specialisms gain wider recognition Student enthusiasm Evidence of value from return on investments “Transformative education, in partnership” – T&L strategy Education Day presentation – springboard to wider engagement Academic Practice and Technology Conference, University of Greenwich, 3 July 2018

Introduction of Canvas, replacing Moodle Moodle: A decade of pedagogic neglect and the scroll of doom Canvas: Introduction being properly project managed Learning Design at the core of the student experience Visuals – not just text! A focus on EMA EvaSys module feedback integration Student reaction is very positive Academic Practice and Technology Conference, University of Greenwich, 3 July 2018

Learning Design: structured, but evolving Academic Practice and Technology Conference, University of Greenwich, 3 July 2018

Training for evolving pedagogic needs Training reflects the needs of academics – theoretical and practical Canvas, Panopto, Myprogress, Mentimeter, Turnitin Learning Design, EMA, Copyright for lecture delivery Course teams – small groups – individuals Flexibility of approach Responsive to particular situations Inclusive of students during inductions upon request Academic Practice and Technology Conference, University of Greenwich, 3 July 2018

Introduction of Panopto lecture capture Introduced by ITAV in 2017 Pilot started slowly; lecture capture policy in place 3038 lectures recorded (August 2017 – June 2018) Recordings manually placed in Moodle and Canvas Training for staff and student course reps Students LOVE it! “PLEASE RECORD OUR LECTURES” – Physio student SES feedback 2018/19: Canvas integration has been created Physio students are within Joint Faculty with Kingston University. Kingston does not use Panopto but Physio students are requesting that they start using it when teaching at St George’s. Academic Practice and Technology Conference, University of Greenwich, 3 July 2018

The student voice LTS attend course committee meetings, SU Senate, etc. Open door policy – students frequently come to see us Student reps receive training We aim to be responsive to student views We feed back to students and academics to improve services “There is a delay sometimes in uploading the lectures on Moodle, however, the LTS team have been brilliant.” – Healthcare Science “Technology is always easy when it is mediated by people like you- empathic, caring, understanding.” – Biomedical Science Academic Practice and Technology Conference, University of Greenwich, 3 July 2018

Reflections on LTS Placement BSc Business Computing student at Brunel University Have had real responsibilities in real world company Delivery of training sessions – to staff and students (1-2-1 to c.190) New skills: presenting, project management, dealing with academics (!) Placement changed me from a student to a professional Learning technologies – what I thought about it before placement… … and now Academic Practice and Technology Conference, University of Greenwich, 3 July 2018

Changing perceptions of LT and LTs Academic perceptions of technologies and technologists has changed Changing mindsets is as hard as changing practices It has taken hard work and constant engagement on all fronts Not over yet … we are just getting to the starting line! Some gatekeepers and silos still exist, but even they are slowly going… We evidence our tech knowledge We evidence our educational development capability and potential To drive change, be willing to collaborate with everyone Professional accreditation backs recognition: FHEA, SFHEA, CMALT Academic Practice and Technology Conference, University of Greenwich, 3 July 2018

Thank you! Any questions?