Settlement Practitioners Code of Ethics and Conduct Fairness Excellence Excellence Responsibility and Accountability Justice Impartiality Respect Benevolence Inclusion Dignity Empowerment Honesty Confidentiality Beneficence Acceptance Advocacy Consent

Values and Principles The collectively agreed upon fundamental truths that form the basis of ethical decisions and values Principles derive from core values Ethical dilemmas often come when multiple principles are involved Purpose is to serve as a guideline Not a set of rules The front line perspective

Rules and Guidelines Objective is serve as a basis for self-reflection, discussion and guidance Certain factors underpin all aspects and interactions Vulnerability of clients Power imbalance Ability to make an impact

Some Examples Balancing beneficence and empowerment Being the sole support vs creating dependence Balancing dignity, confidentiality and advocacy When what the client wants and what you feel they need doesn’t align Balancing quality and responsibility Long term planning and immediate needs

Scenarios