SNAP into 5 Seconds of Guts

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Presentation transcript:

SNAP into 5 Seconds of Guts Changing your outcomes through changing your mindset

How do YOU approach conflict Approach A Approach B

The Problem Loop Loop: Problem: A structure, series or process…the end of which is connected to the beginning A matter or situation regarded as unwelcome or harmful and needing to be dealt with and overcome

What’s your situation?

S.N.A.P. Situation Manager isn’t communicating with me Notice What’s happening in your head when this scenario is happening? They don’t care about talking to their intern or new employee Consider what could be happening instead They are busy. They have a lot going on. They care a lot, but they are not able to communicate right now

S.N.A.P. Attitude What is my limiting mindset right now? Of myself? - I am not important to them…they see me as a pain. Of my employer? – They really don’t care about their people. They have better things to do. What should my GROWTH mindset be? For myself? – I have a responsibility to them to keep them up to date with communication. I am doing a very important job for them. About my manager? – While they are busy, they value my work and care a lot about what I do. They like it when I am persistent.

S.N.A.P. Proceed What would you say if that was your thought process? Help me understand… I’m confused... I’m stuck, can you help me? Help me to avoid... My only fear is...

Commitments Where is the gutsy place you need to go use this? What’s the personal benefit of the new Growth Mindset? How are you going to be held accountable?

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