Services Directory (ServD) and the National Human Services Directory of Australia 13 May 2013

Service Co-ordination Traditionally, the flow of information has focussed on the interaction between the hospital/lab and the doctor e.g discharge summaries, results. 1 December 2018 ServD

Traditional directory model Organisation Provider 1 December 2018 ServD

Use case It is 2am in the morning. Mary has a sick child and would like to find a pharmacy within 10 km of where she lives that is open now. John has a consultation with his GP who would like to refer him to a radiology service that is close to where he works. 1 December 2018 ServD

Yellow pages model Service Site 1 December 2018 ServD

Use case Harry would like to book an appointment with Graham Smith, a dietitian. Graham works 9am – 5pm Monday, Wednesday and Friday at The Northside Clinic and 8am to 12noon Saturdays at Southside Clinic. Harry needs to be sure he book his appointment at the clinic and day when Graham is available. 1 December 2018 SrvD

ServD Model Organisation Site Service Site Service Service Site Provider Provider 1 December 2018 SrvD

ServD model example 1 December 2018 ServD

Human Services Directory Commenced implementation in 2004 a statewide directory servicing a population of 5.5 million Launched as a national service in August 2012 reaching a population of 22.3 million; and containing over 150,000 organisation, service and provider records. APIs published publicly for search and retrieval of content by clinical applications and web sites 1 December 2018 ServD

HSD Users Public (Google search) National GP after hours service Argus secure messaging services Source for hospital patient system address books Consumer information portal (300,000 UV/mth) Android & IPAD “service finder apps”) 1 December 2018 ServD

Better Health iPAD App 1 December 2018 ServD

B2B Scenario: Secure message Request information from directory Retrieve public certificate and end point details Encrypt the message and send Receiving end point receives and decrypts the message 1 December 2018 ServD

HSSP context HSSP a collaboration between OMG and HL7 Service Functional Model for HCSPDIR documented by HL7 RFP for a SOA specification issued by OMG in March 2011 Draft specification Feb 2012 ServD 1.0 BETA status by OMG in Dec 2012 Specification expected to be ratified by June 2013 1 December 2018 ServD

ServD Implementation Model

ServD APIs Locator Search & retrieve details Maintain details Verify content 1 December 2018 ServD

Federation - Locator Multiple ServD instances linked via a ServD Locator Each instance is associated with Coverage Areas, defined by Discriminators such as location or specialty Terminology used 1 December 2018 ServD

Service Discovery – Search/Retrieve ServD manages discovery of: Individual providers (e.g speech pathologist) Services provided where the identity of the individual provider is less relevant (e.g home nursing) Search may be filtered by location, facilities, opening hours, eligibility, funding etc 1 December 2018 ServD

Maintenance Management Two maintenance roles : Author: may enter data that is marked provisional until verified Approver: responsible for verifying changes at their source and accepting the change Verification service validates identifiers and other structured data on an external database (e.g a medical registration authority) 1 December 2018 ServD

ServD deliverables OMG specification: Platform independent model SOAP platform specific model Github / OMG Issues Register for Q&A Reference implementation: Query live data on the Australian HSD Deploy sample code and populate your own data 1 December 2018 ServD

Access the ServD Locator 1 December 2018 SrvD

Query Live Data – Search 1 December 2018 SrvD

Query Live Data –Retrieve 1 December 2018 SrvD

For more info HSD: ServD: Wiki site: Issues register: Contact: http://www.humanservicesdirectory.vic.gov.au ServD: http://www.omg.org/spec/ServD/1.0/Beta1/ Wiki site: http://hssp-provider-services-directory.wikispaces.com/ Issues register: https://github.com/servd Contact: Brian Postlethwaite at DCA- bpostlethwaite@data.com.au 1 December 2018 ServD