Operational Diversity Ann Millington, HR Director KFRS

Operational Diversity Diversity means People – change the agenda and change the language Focus on Service Delivery – fire fighters have always served people – they buy into the service agenda Need Leadership from Members and Senior Management Mainstreamed into all areas of the organisation

Operational Diversity Impact Assessment – in Reports, Projects and Mainstream Kent Community Information A-Z Operational Phrase Book Stakeholder Events and Panels Special Projects Knowing the Station Ground - Mosaic

Operational Diversity Workforce Strategy needs to Match – focus on behaviours through appraisal, succession and team management Empowerment – let people run with there own local projects and then join it up

Operational Diversity Remember the Point Why do we want to work for an FRS? Who do you want to work with? How will we feel success?