Rajesh Narayan CPCU LSSBB

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Presentation transcript:

Rajesh Narayan CPCU LSSBB AI In Insurance Rajesh Narayan CPCU LSSBB

Vendors are bringing the ecosystem together via comprehensive platforms

Changing Behaviors is difficult

Case studies in Insurance http://www.genpact.com/insight/insurance

Rajesh Narayan CPCU LSSBB Digital Transformation Leader – Insurance LinkedIn: https://www.linkedin.com/in/rnarayan/ Email: rajesh.narayan1@genpact.com Functional Expertise: Professional Background Digital Transformation Innovation Management & Strategy Large Program Management Product Management Insurance Industry SME Agile Delivery Lean Startup Insurance SME and Tech Innovator. Drove insurance (and other) enterprises online, 1996 through 2010. Major core transformation programs helped grow premiums, cut down losses for over 20 bn dollars in written premium across several carriers. Implemented a growth strategy for carriers, starting 2010 to leverage low code systems of engagement that helped connect underwriters and brokers more effectively. Since 2014, I have been focused on the subjects of RPA, AI and behavioral analytics to reimagine the art (and science) of underwriting and distribution, to truly improve the overall human (customer, underwriter and broker) experience for carriers all around the world Insurance Expertise: Commercial Lines Personal Lines Excess and Surplus Lines Specialty Lines Global Insurance Direct to market Independent agents MGAs Brokers Lloyds markets