‘Behavioural Safety – Human Factors’ Programme Event 09:00 – 09:15 09:15 – 09:25 09:25 – 10:25 10:25 – 10:45 10:45 – 12:45 12:45 – 13:00 Registration – tea/coffee Opening – NLHSG Arco Break – exhibition Ryder Marsh – John Dillon Close - NLSHG   Annual Conference ‘Behavioural Safety – Human Factors’ Travelling north on Brigg road go past the main entrance (gate D) and take the next right. Traveling south from town go over the railway bridge and take the next left. Traveling down Rowland Road go past the Wortley Hotel. At the end of the road it’s a staggered crossing Using a SatNav please use postcode  DN16 1XA Thursday 20th October 2016 – 09.00 - 1300 British Steel Conference Centre, Scunthorpe

20th October 2016 John Dillon - Principal Consultant, Specialist Skills & Expertise Safety Culture Development Safety Leadership Behaviour-Based Safety Incident Investigation   Over the last nine years with Ryder Marsh John has undertaken Safety Culture surveys in Europe, America & Asia and developed & implemented Safety Leadership, Behavioural Based Safety and Accident Investigation processes and programs internationally in various industries. Prior to joining Ryder Marsh John worked in the nuclear industry and was responsible for implementing Behavioural Based Safety within his organisation as well as improving and developing Accident Investigation for his employers. Safety culture main points are around  Having a just culture / authentic leadership People - why we do what we do The environment we work in - making the easy way the safe way! Key questions John can help you answer We've tried to do different things in the past to try and improve our culture but nothing seems to stick, what can we do differently? There is usually a perception of fear within both our Managers and Workforce about the outcome of our internal accident and incident investigations, what can we do to change this? There is a real mistrust between the Workforce and Management in our organisation, what can we do to improve the level of trust? There will be exhibitors supporting the conference and time has been built into the programme for delegates to view these