Client Services BEST PRACTICES

Slides:

Advertisements

Similar presentations

Use Case: Use case title Submitter(s) Submitting Company #1 – Submitter 1, Submitter 2 Supporters(s) Supporting Company #1 – Submitter 1, Submitter 2 Use.

Advertisements

We Support You! © 2008 Infinite Campus. All Rights Reserved. DL1323-GA-1 Teresa Haden Support Specialist K-12 Solutions Group.

Go to Slide Master View to edit Footer 1 Introduction to the Online Help Desk Unit Liaison Meeting June 19, 2009.

Virtual Ticketing Agents using Web Services and J2EE Advisor: Dr. Chung-E-Wang Date: 05/06/03 Naveen Repala.

Facebook apps Teppo Räisänen. Basic info screen View App Profile Page Submit to Search.

© Nintendo Game Document Game Development - Spring

COMS W1004 Introduction to Computer Science June 11, 2008.

1 Imaging Upgrade Presenter: Kim Rinn Date: June 30, 2009.

ImageNow User’s Group October 22, User’s Group Goals  Communicate & Share Ideas with Others Discuss What Works / Best Practices Discuss Common.

Timesheet Analysis Score My Team. Time Sheets Time Sheets points are accrued by your billable minutes. The following are considered billable minutes Time.

Client collaboration Delivering tools and techniques for the future ready firm Wendy Rowe Lee Bennett, Jason Pearce  CCH, a Wolters Kluwer business CCH.

OneM2M portal introduction Group Name: Technical Plenary Source: Gerry McAuley, ETSI, Meeting Date: Agenda Item: 1.5.

1 New updates to: Career Express – Job Opportunities.

SSA's Hiring Plans for 2009: Linking Candidates with Disabilities to SSA Jobs Webinar March 5, 2009.

© 2005 Avaya Inc. All rights reserved. Placing Orders via Avaya Solution Designer (ASD) Upload Method

Financial Aid: Ticket To Fly. Get Your Tickets Where do I pay Where do I pay Due dates Due dates How How – 529 and College Savings Plans – Payment Plans.

Twin Cities PCC IMb Focus Group May 15, Agenda For Today  Where is my Company in the Full-Service Process?  The Testing Environment for Mailers.

Financial Awareness Counseling Tool Julie Aloisio U.S. Department of Education 1.

For more info visit at For more info visit at

Reporting Time in PeopleSoft Temporary Employees Submitting a Timesheet.

Introduction to Faculty of 1000 Services Find out how F1000 services can help you search the literature and publish your work By [Your name] F1000 Specialist.

JavaScript – Quiz #9 Lecture Code:

Connecting People Online » The YKHC Web Site «. Web Site Overview » New site launched yesterday! » » Active improvement process »Building a web site team.

Ticket to Work February All EN Payments Call Tuesday, February 26, 2013.

Essential 3a - SSID Enrollment Capabilities and Key Concepts v3.0, August 07, 2012 SSID ENROLLMENT Capabilities and Key Concepts Essential 3a.

Desk Audit Module 5.  View Members  Service Location  Slot Info  Slot Conversion  Member Roster  Enrollment Approval Cycle Time Report  Exit Approval.

CengageNOW Registration Walkthrough. Go to academic.cengage.com/login. Click "Create My Account“.

ILearn – May 24, 2012 Aventa Core/AP Curriculum. 2 Agenda Introductions Group Discussion : –How does your school plan to implement use of virtual courses.

OSIA Portal Project developing a portal for the future.

To book Bus Ticket. Click on the option Bus Booking.

Just the ticket Activity 2.c Rule sheets. Activity 1 Ready to go? Rules sheet List the rules that apply to you in relation to the following heading HOME.

Graduate Student Time Card Instructions. Step #1: Log into

Slicer4 QT Thin Client / Workflow Engine Client Example Alex Zaitsev.

Student Services Preparing For The New Workflows Conference Call Info: Access Code: # *6 to mute your phone, *7 to unmute.

Agenda Last class: Internet browsers, searching Today: Internet Literacy Lab –Computer Lab.

All EN Payments Call October 27, 2015 Ticket Program Manager Social Security’s Ticket to Work Program.

1 Settlement Dispute Validation Commercial Operations Subcommittee January 27, 2005 Presented by ERCOT Wholesale Client Services.

556 N. Diamond Bar Blvd. Suite 202, Diamond Bar, CA Suite Demo Marketing Portal.

JCC TDES Composite Process JCC TDES Composite Principal schedules self evaluation date and conference date.

Input and output device A Presentation. Task  Each group will research, design, create and present a short presentation regarding different and unusual.

MAPIR 5.7 Walk-Through Vermont Medicaid Electronic Health Record (EHR) Incentive Program May 25, 2016.

Identifying & Reporting Duplicate Records. Agenda Warning Signs Identifying Reporting Correction Process.

Contractor Evaluations

Introduction to the Online Help Desk

What’s Coming in 2017? OSR Info Team January 2017.

Amtrak Legal eInvoicing Pilot Kickoff

Business For Sale Western Sydney

HUIT Strategic Programs Subgroup

Time & Attendance Employee Guide.

در تجزیه و تحلیل شغل باید به 3 سوال اساسی پاسخ دهیم Job analysis تعریف کارشکافی، مطالعه و ثبت جنبه های مشخص و اساسی هر یک از مشاغل عبارتست از مراحلی.

IST256 : Applications Programming for Information Systems

Submit a Grant Proposal

Sacramento Forms User Group

New updates to: Career Express – Job Opportunities

Prepare to Build Module 3: Scenarios, Time Structure and Rotations

JavaScript Form Validation

CST-Systems Analyst Program

CST-Systems Analyst Program

Trade 1 Following is an example of where to get the information for the first trades The pages needed are the Settlements page; the Contract Specs.; and.

CST-Systems Analyst Program

How to Submit your Booking Requests?

ECARS - INCOMPLETE SERVICE REQUESTS.

Five number summaries and measures of spread

Objective: Graph Systems of Inequalities

Slope Means: Rate, Speed, Slope Y- Intercept Means: Initial Value, Fee

Thing / Person:____________________ Dates:_________________

ADAPTABLE Update 08 February 2016 Good.

ADAPTABLE The Aspirin Study CDRN Call

Authentication Username Password Submit.

Presentation transcript:

Client Services BEST PRACTICES

AGENDA Introduction Support Portal Walkthrough Ticket Submission Education ‘Complete’ vs. ‘Incomplete’ Tickets Q & A Wendy Date: 9/13/2017

Support Portal Walkthrough https://support.tenmast.com Inputting a Ticket Searching for Job Aides Wendy

Ticket Submission Education What avenues are available to submit Tickets? What info should you have ready? What are the standard expectations?

Complete vs. Incomplete! What is an incomplete Ticket? What is a complete Ticket? What are some examples of a complete and incomplete Ticket?

Questions?