Hanham Health 2018 Business Plan on a Page VISION Provide comprehensive, high-quality clinical care across the organisation. Ensure that our services are accessible, efficient and responsive to the needs of our patients. Provide a well-led, safe and supportive working environment for everyone within the organisation. Include staff in planning and decision-making, encourage teamwork, and communicate effectively. Maintain the long-term financial sustainability of the organisation for the benefit of staff and patients. Promote healthy lifestyles in our staff and patients Become a leading proponent of integrated healthcare within the communities we serve, addressing health inequalities OBJECTIVES Providing engaged and empowered leadership across our organisation. Fielding a workforce of motivated, highly trained, energetic and committed professionals. Optimising clinical care and governance across all our sites Actively engaging with the communities we serve to promote health and wellbeing Making patients satisfied with our services, wherever they are delivered. Providing physical infrastructure, IT and telephony services which are fit for purpose and allow us to realise our vision. Ensuring that, in the short, medium and long-terms, we are financially secure Making sure that we are aware of future threats and opportunities, and have the ability to thrive in the long-term Ensuring that we are able to handle personal data in full compliance the General Data Protection Regulations (GDPR) Consolidating the merger with Almondsbury Surgery, to the benefit of patients across our practice IMPLEMENTATION STRATEGIES FOR EACH OBJECTIVE Leader-ship projects In-year People Projects In-year Clinical care Projects Community Outreach Projects In-year customer improve-ment plan Infra, IT and ‘phone projects Financial future-proofing activity GDPR Implementation plan Merger Implementation plan Objective 1: Leaders identified, nurtured, supported Objective 2: Motivated, trained, happy workforce Objective 3: Optimum clinical care across all sites Objective 4: More ‘health-aware’ patient population; improved general wellbeing in our community . Objective 5: Communities we serve engaged in the development of our services and satisfied with them Objective 6: Infra, equipment, facilities fully fit for purpose Objective 7: Financial sustainability and stability achieved Objective :