Mission To deliver quality in-home support, using technology while becoming a valuable and meaningful part of people’s lives… …offering independence with creative solutions.

Who We Are Founded, Developed and Driven by People that Work with Seniors and People with Disabilities Not Solely Focused on Technology but on Creating Independence and Quality of Life for Seniors and People with Disabilities.

History and Locations The NOSS model was developed in 2002 as a program named Sound Response, within the University of Wisconsin’s Waisman Center and funded by the Dane County (WI) Department of Human Services. NOSS was Founded as a private company in 2007. Locations-Wisconsin, Indiana, Iowa, North Dakota, Missouri, Illinois, North Carolina and Florida.

What are the Goals of Technology? Independence-Age in place Improve Quality of Life Cost Savings Workforce Shortage Issues-United States is facing an unprecedented shrinkage of direct care staff

Types of Remote Monitoring Basic outlines differences of what’s out there. Video- Can be issues with privacy, cost, redundancy…have to have internet connection that may not always be reliable. NOSS is sensor based and live monitoring w/2way communication during monitoring hours.

Four Components of NOSS NOSS Specific – Quick Overview more in to each component later in presentation

Monitoring

Monitoring Professional Monitors Communication with Staff/Individuals served Live Monitoring Hours 9p-7am (CST) 2-Way Communication Individual Protocols and Support Plans Notifications to cell phones and /or email 24 hr/day Reports/Data Tracking

Sample of Sensors Variety of Personal Pagers Door/Window Security Sensors Smoke Detectors Carbon Monoxide Detectors Flood/Moisture Sensors Motion Sensors Fall Sensors Bed Sensors Fridge/Freezer Sensors Other Sensors Available Upon Request

Within The Home…

Equipment Features Completely Wireless in the Home Phone Line with Cellular Back-up System and Sensor Battery Back-up 2-Way Communication Smart Sensors Portable and Adaptable to People’s Homes and Abilities Smart Sensors- low battery alerts, tamper, system does a check in within to ensure all

Responding Paid Care Givers, Natural Supports or Family Members Trained in General Responses and Individually Tailored Supports When Needed Emergency Types of Supports or More Predictive Types of Supports Responders location to person’s home NOSS provides consultation/training as necessary

Consumer Relations

Consumer Relations Ongoing Evaluation of Services Staying Connected with Support Teams Analyzing Useful Data Measuring Outcomes NOSS provides these services with our live monitoring

Process of Receiving Supports Call to NOSS with Questions about Services Referral from a Family Member, Hospital, Health Care Provider, or Care Manager Meeting/Phone Conference-Education of NOSS Individual & Environmental Assessments Installation Ongoing Evaluation

How Do People Benefit from Remote Monitoring? Continue Living Independently Safety and Security - Privacy Cost Savings Supports are brought into the home rather than people moving from their homes to get the support they need Easy to move between homes-ideal for snowbirds.

Costs Consultation/Assessment/Installation Monthly Monitoring Technical Support/Ongoing Evaluation FREE! No Long Term Obligation Potentially covered by Medicaid $200 For Consultation, Assessment, Programming, and Installation…we do not charge until equipment is installed. So consultation is free if you choose not get NOSS installed. $500/Month Monitoring Fee per household -Equipment- Included in the monthly fee

Community Light Elder Network Optional support for an additional fee Comprehensive support plan. Ongoing communication among team through CareTree Monthly status reports on CareTree Information and referral to other services Semi-annual home visit for safety and well-being assessment offered Phone/email consultation if needed

Considerations Video Cameras vs. Sensor Based System Cost Live Remote Monitoring vs. Monitoring Technologies Independence vs. Restrictions

Q&A Night Owl Support Systems, LLC P.O. Box 259293 Madison, WI 53725 Phone: 608.960.4001 office 877.559.1642 toll free Fax: 608.845.5009 Website: nossllc.com