Delivering on Care Coordination: T.H.E. Care Model May 3, 2016

Your Presenter Today Mary Ann Osborn Vice President, Care Transformation Focused on transforming care delivery to deliver Care Coordination and to position the organization for successful population health management. Most recently Senior Vice President and Chief Clinical Officer at UnityPoint Health Cedar Rapids With UnityPoint Health Cedar Rapids Administration since 1999 Helped St. Luke’s achieve Magnet Designation (2009) and the Iowa Recognition for Performance Excellence Gold Award (2010) Electronic medical record conversion Cedar Rapids Flood of 2008 Ebola preparedness Passionate about the integration of clinical practice, performance improvement, and workforce development to achieve integration and exceptional clinical outcomes.

Agenda What is T.H.E. Care Model? Why do we need to transform our care? What are our 2016 priorities and why were they selected? How does T.H.E. Care Model align with other IT optimization work? How will we measure success? How will we deploy T.H.E. Care Model across our regions? What are the next steps?

T.H.E. Care Model = Transforming Health Experience The history of health care transformation illustrates that it is generally not our idea, but rather driven by our external environment.

Transforming Health Care But at what cost?

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Transforming Health Care What’s Next?

T.H.E. Care Model – 2016 Priorities Foundational Core Competencies Common Care Plan Transitions of Care Call Center Low Risk Attachment and Retention / “Access Strategy” (Risk stratification is high priority but not in the “Top 4,” as the foundational aspect of the work will be completed by 2016.)

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