Flexible Services iNotice Board Sunday, February 28, 2016 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Sunday, February 28, 2016 Actual Trips: 171 Actual Passengers Transported: 225 Overall On Time Performance: 100% Scheduled: 46.2% Appointment Time: 100% Productivity: 1.5 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Sunday, February 28, 2016 Actual Trips: 166 (49%) Actual Passenger Transported: 189 Overall On Time Performance: 97.7% Scheduled: 97.6% Appointment Time: 100% Productivity: 6.1 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Sunday, February 28, 2016 Total Trips: 337 Trip Per Hour: 3.8 Actual Passengers Transported: 414 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Sunday, February 28, 2016 STAR Transported: 129 - Ambulatory 96 -Wheelchair / Scooter, Etc. Advantage Transported: 189 - Ambulatory 0 - Wheelchair / Scooter, Etc. Total : 318 - Ambulatory 96 - Wheelchair / Scooter, Etc. Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6