High Performance Work Systems Innovation comes from people Quality is enabled by people Optimise people’s performance

Old technology costs more Last wave technology costs as much as people People costs more

Evolving Clustering of HR & Quality Systems

High Performance Work Systems (HPWS) Let us see what the video says

High Performance Work Systems (HPWS) Let us see what the video says

Why Use Teams?

Reasons why don’t use teams Commitment issues Challenges in decision making Poor communications Conflicts Lack of participation Lack of creativity Groupthink Ineffective leadership Harvard Business Review in Workplace Psychology, 2015

Leveraging Value from Teams Harnessing Knowledge & Talents Harnessing loyalty & willingness Harnessing Happy people Harnessing more for less

And here comes HR

Do team investments really work?

Managing Innovative People: Steve Job’s Experience https://www.youtube.com/watch?v=f60dheI4ARg