MSHA Performance Analysis Briefing Report Presentation Jennifer Cochran Hong Li Shawn Sullivan Craig Wiggins Betty Wilkins Paula Johnson Williams October 6, 2005

Agenda Introductions Background Performance Analysis overview Drivers and Barriers Preliminary Data Next Steps

50% of the electricity produced in the U.S. is fueled by coal Background 50% of the electricity produced in the U.S. is fueled by coal

Background In 2004 58.3% of coal miners were above the age of 45 In 2004, 3.4% of coal miners were under the age of 25 Coal mine positions expected to increase by 10,000 over 20 years “[The mining industry] will need to replace a major portion, approximately 50% of the underground coal mining workforce in the next 5 to 7 years.” Bruce Watzman, V.P. Safety, Health and Human Resources for the National Mining Association

Background Contributing factors to personnel shortage Diminishing pool of human resources Ever-changing production methods Increasing high technology environment “How these skills will be gained in advance of employment is a continuous challenge.” Bruce Watzman MSHA’s challenge: formalize mine supervisor training program

Performance Analysis Purpose Confirm the design team’s understanding of MSHA’s vision of supervisory development Propose next steps

Performance Analysis Process Held initial meeting with client Collected, analyzed and filtered data Identified opportunities based on the preliminary findings Identified drivers and barriers Recommended potential solution system

Performance Analysis Optimal situation Mine supervisors possess good overall knowledge Mine supervisors communicate effectively, develop good rapport with co-workers Mine supervisors access knowledge in real time Job task analysis translated into engaging, practical training strategy

Performance Analysis Actual situation Expected shortage of experienced mine supervisor candidates due to attrition Few mine supervisor training programs available

Drivers Access to industry personnel Impending gap of qualified personnel Critical role of the mine supervisor Access to extant data

Barriers Project not considered imperative Potential lack of supportive training facilitators Limited training delivery Monitoring, guiding and evaluating

Preliminary Data Stakeholder/SME Jim Baugher, MSHA Initial meeting addressed need to formalize training Key issues constant workplace changes training is on the job human resources not available

Preliminary Data Additional Resources Jerry Vance, Educational Field Services, MSHA Frank Linkous, Virginia State Mine Inspector Gerald Nicholson, Corporate Trainer, CONSOL Mining Gene Williams, Mine Manager, Excel Mine

Preliminary Data Hard Data Resources Online Resources MSHA Statement of Work Evolving Mining Workforce Section Foreman JTA Online Resources http://www.msha.gov http://www.cdc.gov/niosh

Conclusion Performance analysis has reinforced potential need for solution system Solution system might include: Job aids Training Instruction

Next Steps Needs Analysis Gain deeper understanding of supervisor knowledge, skills and attitudes (KSA) Will include: Data from human sources Mine visit Continued extant data review Learner analysis Synthesis

MSHA Performance Analysis Briefing Report Presentation Jennifer Cochran Hong Li Shawn Sullivan Craig Wiggins Betty Wilkins Paula Johnson Williams