WELCOME TO CONSUMER CENTERED FAMILY CONSULTATION LEARNING COMMUNITY FEEDBACK WEBINAR Hosted by the Family Institute for Education, Practice & Research.

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WELCOME TO CONSUMER CENTERED FAMILY CONSULTATION LEARNING COMMUNITY FEEDBACK WEBINAR Hosted by the Family Institute for Education, Practice & Research For audio please call and enter the code # Any technical difficulties please call: This webinar will begin shortly…. 1

TODAYS DISCUSSION INCLUDES: Overview of the webinars in 2013 Discussion Questions Format of the webinars Which webinars were helpful and not helpful Topic suggestions for future webinars and guest speakers Open Discussion: Would like to hear from programs about any suggestions or thoughts concerning the webinars 2

OVERVIEW OF WEBINARS IN 2013 QIT Webinars Implementation phone call PROS Billing Sharing & Support around implementation CCFC & the Intake process Supervision Support Implementation update NAMI Practitioner Webinars Family Guidelines Front Line phone call Problem Solving Family Education about Psychosis Pre-planning Tool Beyond the 1 st CCFC NAMI 3

POLL QUESTION Please answer the following question: How many webinars were your program staff able to attend? 4

DISCUSSION QUESTION Help us understand the various degrees of attendance. 5

DISCUSSION QUESTION How was the format of the webinars? What would you change or eliminate? What would you keep the same? 6

DISCUSSION QUESTION Were there any webinars that you found NOT as helpful? Why or Why not? 7

OVERVIEW OF WEBINARS IN 2013 QIT Webinars Implementation Phone Call PROS Billing Sharing & Support around implementation CCFC & the Intake process Supervision Support Implementation update NAMI Practitioner Webinars Family Guidelines Front Line phone call Problem Solving Family Education about Psychosis Pre-planning Tool Beyond the 1 st CCFC NAMI 8

DISCUSSION QUESTION Were there any webinars that you found to be helpful and would like to have repeated or enhanced? 9

OVERVIEW OF WEBINARS IN 2013 QIT Webinars Implementation Phone Call PROS Billing Sharing & Support around implementation CCFC & the Intake process Supervision Support Implementation update NAMI Practitioner Webinars Family Guidelines Front Line phone call Problem Solving Family Education about Psychosis Pre-planning Tool Beyond the 1 st CCFC NAMI 10

DISCUSSION QUESTION What key issues or challenges have come up in 2013 as you or your program have strived to implement CCFC or other family based services for participants? 11

DISCUSSION QUESTION What other webinar topics would you like in the future? 12 Supervision Support PROS Billing Problem Solving NAMI Performance Indicator Data Pre- Planning Spectrum Services Menu Family Psychoeducation

DISCUSSION QUESTION Whom would you like to have as a speaker in the future? 13 NAMI Experts on Family Involvement for Relapse prevention Office of Mental Health Successful teams on implementation of CCFC Consumers who have benefitted Experts on other Family Services

FINAL THOUGHTS AND SUGGESTIONS… 14

THANK YOU FOR BEING WITH US TODAY The slides in this webinar will be available on our website at The next event for Practitioners and QIT will be determined. 15